Arrivals and Departures

Managing Arrivals

Prepare for Arrivals

When preparing for arrivals, MyPMS offers you the ability to print a list of arrivals, print all of the registration cards and a report of any extra items for guests. See Prepare for Arrivals

Guest Check-in

To check in a guest, you must first locate the guest booking and open it to the booking details. There are several ways to locate a guest and open their booking information. For details, see Check-in a Guest

Add Payment or Charge

• To Authorize amount at Check in see Authorization at Check-in
• If you need to add a payment to the booking see Add Payments
• To add a charge to the booking before check in, see Add Charge

Room Assignments

• To assign a room, go the Booking Tab or the Room Assignment Tab
• To modify a Room Type, go to the Edit Tab.

Print Registration Card

Prepare for Departure

When preparing for departures, MyPMS offers you the ability to print a Departure Report, print in house guest ledgers and print receipts.

Guest Check-out

To check out a guest, you must first locate the guest booking and open it to the booking details. There are several ways to locate a guest and open their booking information. For details, see Check out a Guest

Balance Folio:  Folios must be balanced in order to check out a guest. See Balance Folio

• If you need to add a payment to the booking see Add Payments
• To add a charge to the booking before check in, see Add Charge

Print Guest Folio Receipt or Custom Letter Receipt. To provide a receipt to the guest on check out, there are two main options: Email/Print a Guest Folio or Email/Print a Receipt created in Custom Letters.