The Letters function gives you a way to print or email a predefined "Letter" to a Guest. The Letters that are available are created in SETUP | PARAMETERS | LETTERS and can customized to include merge fields that will automatically fill-in Booking, Guest and Hotel information. The most common types of "Letters" used are the Confirmation, Registration and Receipt Letters. We have provided a basic templates of these three Letters, but you may want to edit or customize them further. You can also create new Letters like promotional or special guest information letters.
To Create or Edit a Letter, go to SETUP | PARAMETERS | LETTERS. See Add or Edit Letters
To Email or Print a Letter for a Guest.
To verify whether the email was sent to a guest, go to the Log Tab in the Booking Details to view activity. See Log
To set up automatic emails to guests based on date triggered events such as check-in date, see Auto Letters