The High Balance report is only used for clients using MyCard (the integrated credit card processing for MyPMS). See MyCard
The High Balance report is used to identify active Individual and Group Bookings with folio balances have exceeded or are reaching the amount authorized at check in. Or, in the case of an "Incremental Auth", the folio balance has exceeded that amount.
The report brings to the attention of the management which bookings may need an additional or increased authorization amount or need a payment taken. Effectively, it tells management to 'watch out' for charges that may exceed authorized amount.
This report displays all bookings with balances that have exceeded the authorized amount and bookings which are reaching the authorized by a percentage you enter. For example, all folio balances that have reached 90% of the authorized amount on the credit card.
Overview
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