MyPMS Release March 24, 2019

Version 3.6

This release brings major enhancements to the booking process in MyPMS, better integration with MyGuest, a new Self Check-in feature for automating operations,  SMS Messaging support, eSign Digital Document Signing, TripAdvisor InstantBooking, and more.

NEW OTA Connections and Services

• TripAdvisor InstantBooking - We are excited to announce that we have added TripAdvisor's InstantBooking to the BookingCenter- TripAdvisor Module. The new InstantBooking feature lets guests book directly on the TripAdvisor site just like other OTA connections such as Expedia or Booking.com. As a Certified TripAdvisor Partner, BookingCenter offers a seamless connection with synchronized availability and rate, room allocation control, and instant booking. Learn more about the TripAdvisor Module

• AirBnB Direct Connection - We are excited to announce that we have added TripAdvisor's InstantBooking to the BookingCenter- TripAdvisor Module. The new InstantBooking feature lets guests book directly on the TripAdvisor site just like other OTA connections such as Expedia or Booking.com. As a Certified TripAdvisor Partner, BookingCenter offers a seamless connection with synchronized availability and rate, room allocation control, and instant booking. Learn more about the TripAdvisor Module

• TripAdvisor InstantBooking - We are excited to announce that we have added TripAdvisor's InstantBooking to the BookingCenter- TripAdvisor Module. The new InstantBooking feature lets guests book directly on the TripAdvisor site just like other OTA connections such as Expedia or Booking.com. As a Certified TripAdvisor Partner, BookingCenter offers a seamless connection with synchronized availability and rate, room allocation control, and instant booking. Learn more about the TripAdvisor Module

• MyGuest - Mobile Concierge and Guest Request System Integration- MyGuest now integrates with new features added to the MyPMS booking process: Self Check-in, eSign and SMS Messaging. Get alerts when a guest checks-in, signs and document or receives an SMS message.

MyPMS NEW FEATURES

• Self Check-in: Self Check-in System can be enabled for any MyPMS Customer and integrated into the  MyGuest Guest Request System. FulI PMS integration insures that guest data is stored and available for the guest’s next stay.  The Self Check-in system is completely automated from start to finish and includes automatic messaging, payment authorization, Esign – digital signing (optional) and room specific information allowing detailed instructions for a mix of hotel and rental units. Learn how to setup and use Self Check-in 

• MyBooking:The Guest Self Check-in process is completed in MyBooking, the BookingCenter secure access guest portal, to update booking details, authorize payments, accept terms and check-in. It is fully integrated with MyPMS for “real-time” booking and status updates. Self Check-in | MyBooking

• eSign Digital Document Signing: We’ve integrated Digital Document Signing into the booking process, streamlining check-in for your customers and staff. eSign is fully integrated with your PMS and ready-to-use - at no additional cost to you! Save time, speed up the check-in process, improve record keeping and free up time for your staff by sending - and receiving - digitally signed documents. Getting started is easy! Create and send a Digital Signature Letter right away using our default Letters section. Learn how to use eSign
  

• SMS Text Messaging Support: We’ve added SMS Messaging Support  to the booking process, it is fully integrated with your PMS allows you to create and send SMS text message to Guests. Once enabled, they can be sent manually from the Letters Tab of any booking or automatically using the "Auto Letters" Function. Contact us to get started.

• Default Letter Tab: The Default Letters section displays in a new tab to the right of the Letters tab. It is used to select the "Booking Letter" used for automated email functions such as the confirmation email sent when an online booking is made on the Website Booking Engine.Learn more about the new Default Letters Section 

• New Auto Letter Events and Merge Fields for Letters:
  

  There are three new Auto Letter Events that can be used for Email and/or SMS Text Messaging.

  • eSign Email and SMS:: Displays Deposit and Confirmation Policy.
  • Self Check-in Email and SMS: Displays Cancellation Policy
  • Booking Made Today: This new policy field allows you to display your Privacy Policy on the Booking Engine Payment page. It is also available as a merge field in all Letters.
  Learn how to customize Letters using Merge Fields
  

MyPMS Enhancements

• Report Enhancements
  • Item Analysis Report - Add Items with $0 to Report.
• Booking Data Feature Enhancements:
  
  • Drivers license Search for Forms
    

MyGuest Enhancements

• Exportable Request Reports: The Reports section gives you the ability to create a Requests Report using different parameters. Once the Report is created, it can be exported to a CSV. file (thus opened in a program such as Microsoft's Excel or Apple's Numbers). Learn more about MyGuest | Request Reports
  
• Search Guests Feature: The "Search Guests" feature gives managers the ability to search for guests by name, email or phone #. Once the Guest record(s) are located, the Guest Details can be edited and the number of requests submitted by the guest will be displayed. Learn more about MyGuest | SEARCH Guests
  
• Management Section is available to Users with "Manager" level access. The Management section allows Managers to manage and edit Users, Guest Records and Forms. Learn more about MyGuest | Management
  
• MyPMS Integration: MyGuest now integrates with new features added to the MyPMS booking process: Self Check-in, eSign and SMS Messaging. Get alerts when a guest checks-in, signs and document or receives an SMS message.
• New MyGuest Tab in MyPMS: A new MyGuest Tab has been added to the details of each Booking. You can now easily see the stored and live MyGuest data of each guest, right in the booking.
  

We are pleased to announce that the following software bugs were fixed in this release:

• Systemwide upgrade to PHP7.
• Fixed issue with Online deposits not including tax on MyPMS import to folio
• Fixed issue with Child Rates not saving or inheriting restrictions on Synxis
• Fixed issue with CTA on Parent Rates Not Saving on SynXis
• Can no longer Overbook in Edit Tab of booking
• Can Add Booking to Soft Allocation Group Blocks