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The Reports section gives you the ability to create a Requests Report using different parameters. Once the Report is created, it can be exported to a CSV. file (thus opened in a program such as Microsoft's Excel or Apple's Numbers).

The Request Report can be created using one or a combination of the following parameters:

  • er: Created, updated, or closed a Request by a specific USER.
  • : Request reported by Department. For example, Housekeeping or Dining.
  • : Enter a category name like "Wake up Call" which is under the Department "Front Desk".
  • ":" and "": Select the Date Range for when the Requests were created or submitted.  Note: both date ranges must be flled out to create a Request Report.
MyGuest


To create a Request Report, follow these steps:

  • Click on "Requests Report" in the left Menu Bar.
  • Then, choose the parameters for the Report. You can choose to enter a specific User, Department or Category or leave on "All". 
  • Then, select the Date Range to create a report by when the Requests were create or submitted.


The Report will list the Requests with the following information:

  • Id: This is the Id number for the Request. Click on the Id to open the Request Details.
  • Guest Name: Displays Guest Name
  • Status: Displays status of Request . Ie. New or Completed
  • Department: Displays the Department . Ie. Front Desk Request
  • Category: Displays the specific Category of the Request in the Department Ie. "Wake up Call" which is under the Department "Front Desk".
  • Created On: Displays the date that the Request was created or submitted.
  • Last Modified: Displays the date and time that the Request was last modified. Ie.  Jan 09, 2019 00:36:38
  • Staff: Displays the Staff member if the Request was added by a Staff Member.

Click on "Export to CSV" at the top right corner to export the Report to your Computer.

Sample Request Report

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Sample Request Details (Click on the Id to open the Request Details)

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