The MyPMS Letters function allows you to create and customize Letters that you email and/or print for guests, use in Incident Reports, or request to have signed as part of eSIgn requests. Customized Letters are used available in the Letters Tab of every Individual booking and Group Booking and used for the Default Letters listed.To Add or Edit Letters and set the Default Letters, go to as per the service (such as Housekeeping App for an Incident Reports or eSIgn as part of Self Check-in). See Default Letters
A "Letter" is any document that you create in SETUP | PARAMETERS | LETTERS. For example, a Registration Card, Incident Report for Housekeeping and/or Maintenance, Confirmation Letter, Cancellation Letter, Receipt, Thank you for staying, etc. The Letters you have created will display here in the following sections.
Default Letters: Displays at the top of the Letters section and is used to select the "Booking Letter" used for automated email functions See Default Letters
Booking Letters: Letters for Individual Bookings and POS Receipt ONLY. See Individual Letters and POS Receipt.
Group Booking Letters: Letters for Group Bookings ONLY. See Group Letters
Basically anything you would like to create to send to guests or store with a Booking(s). The Letter can customized with simple text and images or designed with tables in the HTML Editor. For instructions and examples of Letters, see Customize Letters To display specific guest and booking information we use Merge Fields. Merge fields automatically insert specific data for the booking i.e. Guest name or Deposit made. We offer a wide variety of Merge fields. To see a complete list of Merge Fields,see Merge Fields - Individual Letters To see examples of how Merge Fields are used in Letters, see Merge Field Examples Remember, any of these Letters can be automatically sent to guests before or after arrival by using Auto Letters Guest Letters: Letters used for special promotions like birthdays, etc.See Customize Letters for more information. | 
