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When a guest makes a booking on your website Booking Engine, an Email Confirmation will be automatically sent to the Guest and to the Hotel at the main email address. The Email Confirmation sent is set in Default Letters under "Website Booking Confirmation" and can be changed by you at any time. This Default Letter is by default to the BookingCenter Template Letter called the "BookingCenter Default Confirmation Letter"

in the Default "Website Booking Confirmation". This predfined template available for you to use, but can not be edited or modified in any way.

There are two choices for the Default Letter "Website Booking Confirmation" you choose to use for your website email confirmation letters: a BookingCenter Template Letter or a Custom Letter you create. If you choose not to use the BookingCenter Default Confirmation Letter and want to use a Custom Letter, then select the Letter in Default Letter section. See

The BookingCenter Template Letter is called the "BookingCenter Default Confirmation Letter" and is pre-selected by default in the Default "Website Booking Confirmation". This predfined template available for you to use, but can not be edited or modified in any way.

Please note that selecting a different Letter will change the email confirmation immediately, so please test any changes you make to the Letter before changing the Default Letter.


 Booking Engine Policies

plays as text above the checkbox and hyperlinked  statement:  “I have read and accept the Terms, Cancellation, and Privacy Policy”

 

 


Where do Policies appear on the "BookingCenter Default Confirmation Letter?"

Deposit and Confirmation Policy, Cancellation Policy display in the "BookingCenter Default Confirmation Letter" (if selected) which is automatically sent when guest makes a booking on your website.

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