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How does Group Booking Engine work?

  • First, create a Group Booking in the Group Booking Wizard in MyPMS. The confirmation # of the booking will become the User ID.
  • Open the Group Booking and go to the Booking Data Tab.
  • In the Booking Information section, create a password and enter it in the password field and click Save. See Group Bookings - Create Password
  • The Group Booking can now be accessed through your customized Group Booking Engine link located in SETUP | BOOKINGS | GROUP WEBSITE CODE. See Group Website Code
  • Use the Confirmation # as a User ID and the password you created for the Group. The User ID and password is the same for all guests logging into the Group Booking. See Group Bookings - Create Password
  • Give the Group Contact the User ID (Confirmation #) and password and direct them to your customized group booking engine link to log in and start making bookings.
  • To easily email the USER ID, Password and URL to the Group Contact in a Confirmation Letter. Add this information to the Group Confirmation Letter using merge fields.. See Merge Fields - Group Letters and  Group Booking Engine - Custom Letter


  • User ID: Automatically assigned as the Confirmation # of the Group booking. This field is not editable.
  • Password: is set by the property. Guests cannot change this field. See Group Bookings - Create Password

When you log in to the Group Booking Engine, you will see four Tabs:

  • Add Booking
    • Arrival and Departure Date cannot be changed in the booking engine. If a guest has different booking dates than the group, they will need to call the hotel to make their reservation for the different dates.
    • Choose # of guests. per booking
    • Choose the room type from the drop down menu. The Rates and total will display for each room type. See below.
    • Enter First and Last Name and Email Address
    • Choose method of payment from the drop down list to guarantee the booking.
    • If Credit Card is chosen, then enter the credit card number and expiration date.
    • The last step is to agree to the terms and conditions and click Complete Booking.
    • The booking will now display in the Rooming List.
    • You will receive an email confirmation of the Booking.
  • Rooming List – This list displays the bookings that have already been booked as part of the group.
  • Group Information – This page shows basic information about the group, i.e. check in and checkout dates, etc.
  • Property Information – Basic contact property Information, phone, address, Address of the property.

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