This release brings new Kiosk Self Check-in remote lock and payment options, major enhancements to Agent and Owner Functions, Auto Authorizations and several bug fixes
Self Check-in Remote Lock Room Access Integration
- BookingCenter can link to a ‘lock system’ (whether keyless, swipe, RFID, Wi-Fi, or Low Energy BlueTooth). For most implementations we require that the Guest Services Module is purchased and installed. Learn more. NOTE: We have more detail on the Guest Services Module here.
Self Check-in Mobile and/or Kiosk Onsite and Online Payment Options
- The Self Check-in process can automate payments via policies you establish. The method for acquiring an authorization or payment requires either Traditional MyCard or EMV MyCard. Or, you can offer a mix of payment options, with some bookings paying via an EMV terminal (what we call 'EMV MyCard') while others manually manage credit cards (what we call 'Traditional MyCard').
Contact us to get started with Mobile and/or Kiosk Self Check-in
NEW FEATURES
- NEW FEATURE - Booking Engine: You can now choose to display or hide your Hotel Name on the Booking Engine. This is useful if you have a logo which already states your property name and you want to avoid redundancy. To change the display setting, go to Booking Engine Settings
Owner Units - Automatic Booking Confirmation Email and/or SMS Letter: If you wish the Owner to be notified when an online booking occurs for the Owner's unit(s), you can now set a "Default Owners Letter". This letter will be sent to the Owner associated to a Booking Engine booking where the Owner record has the value 'Send letter' and/or "Send SMS" set to YES. This Letter will go to the email and/or mobile on record for the Owner involved, based on whether there is a default Email or SMS Letter option chosen. NOTE: This requires the Owners Module has been purchased, as well as the booking has been allocated to a specific Room via the Auto Room Assignment area. Learn how to set up an Owner Default Letter
- Agents - Automatic Booking Confirmation Email and/or SMS Letter: An Agent can be notified when an online booking occurs for a Unit when they make an online booking via the Agents Area using "Default Agents Letter". This letter will be sent to the Agent associated to a Booking Engine booking where the Agent record has the value Send letter" and/or "Send SMS" set to YES. This Letter will go to the email and/or mobile on record for the Agent involved, based on whether there is a default Email or SMS Letter option chosen. Learn how to set up an Agent Default Letter
- NEW Agent Functions: Agents are both traditional 'Travel Agents' and 'Channels' which distribute rooms at unique prices and/or allocations. This includes agents you setup like Travel Agents and Booking Agents like your Kiosk Agent. To learn how to add additional features to each agent go to MyAgents
- NEW Letter Types: We have added new "letter types" to our Letters area for use with the Kiosk, Agent and Owners automatic Booking Confirmation Letters described above. Use these to create the Default Letters used for automatic booking confirmation Emails and SMS messages made at the Kiosk or for specific agents and owners.
- New Merge Fields:
Lock code merge field to the SMS letters
- Add New Merge Field to Lettets for : Link eSign Letter; Suppress Rates
Update log entry when a booking is drag and dropped to a new room
Add Cancel Button to Owners Area
We are pleased to announce that the following software bugs were fixed in this release:
Fixed issue with OTA Booking Reconciliation not working when export to Excel
Fixed issue with Booking Engine Bookings importing with blank "Guaranteed By" and not sending Confirmation Emails
Fixed issue with "Check Back In" on departure date displaying an ISE
Fixed issue with Self Check-in, Esign="Required MyBookings and no Letters" not obeying setting.
Corrected issue with automated Self Check-in's on arrival date not opening a MyGuest Request
Changed log to display user "mybookings" when an eSign and/or check-in Log needs to be user: mybookings
Fixed issue on Booking Engine with Multi-Room Booking of 4 or more Room Types only creating 3 Bookings.
Fixed issue with "Auth at Check-in" authorizing $1
Resolved issue with Firefox not rendering the Transaction report
Fixed Merge Field %%reservation-number-nights%% displaying an error when when month has 31 days.
Corrected missing "Payment Policy" from Suppressed Rate and Non-Suppressed Rates
Incorrect Confirmation on REQ for Multi-Room Booking (Not Showing -1W or -2W, etc)
- Resolved issue with Firefox Browser Giving Error code for All Images Sections of MyPMS/Members
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