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To Add a User, go to SETUP | PMS | USERS, then click Add.See instructions below. Each User is given a User Role with access to certain parts of the system and given the ability to perform certain tasks.

There are several benefits of having unique User ID's setup for each user .

  1. All activity performed by the User in the Front Desk, in Bookings, Folio transactions, etc. will be recorded under the User ID.
  2. Users are granted access to the specific areas of MyPMS, booking functions and Reports based on User Role.
  3. Each User can have specific privileges enabled.
  4. Users can "Unlock" other Users who have been locked out of MyPMS.

Review User Roles

Add A New User

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User Roles:

  • Sr. Night Auditor: Able to perform Night Audit; No access to Setup; Full access to all columns of Reports.
  • NIght Audit: Able to perform Night Audit; No access to Setup; Full access to all columns of Reports.
  • MyGuest Only: Access to MyGuest Guest Request System
  • Manager Admin: Enables all 3 Admin features: Front Desk Layout, New Booking Window, and Housekeeping customization.
  • Manager: Full access to all Setup functions and all Reports.
  • Housekeeping Admin:  This Housekeeping function makes it easy to organize Rooms into Groups and customize the Housekeeping area on the Front Desk.  Admin | Housekeeping
  • Housekeeping: Access only to the Housekeeping section.
  • Group Manager:  Access only to Group Bookings.
  • Night Auditor: Able to perform Night Audit; No access to Setup;  Access to only first 4 columns of Reports.
  • Front desk: No access to Night Audit or Setup. Access to only the first 3 columns of Reports.

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  • Allow manual entry of Rates: Allows user to manually change a Rate. 
  • Allow Overbooking: This allows the user  to book beyond your current availability. Recommended setting is "No"
  • Settle Credit Cards: Displays the "Settle Credit Cards" button in Night Audit. (Must be signed up for MyCard Credit Card Payment Gateway)
  • View Manage Credit Cards Screen : Displays the "Manage Credit Card" link in the Booking Details.  Should you wish to not allow a User to view the full credit card numbers, this is how to disable their access to viewing anything other than the 'last 4 digits' and expiry.
  • MyGuest Access.  This allows you to establish whether a User can login and/or use the MyGuest 'app' explained at: http://hotel.bookingcenter.com.

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Add New User
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To add a new user click "Add" and enter ALL variables enter the "User name". This does not have to correlate with the user's real name. Enter a password for this account. Do not worry; any manager will be able to reset this password in the future.

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