To Add a User, go to SETUP | PMS | USERS, then click Add.See instructions below. Each User is given a User Role with access to certain parts of the system and given the ability to perform certain tasks. Review User Roles

There are several benefits of having unique User ID's setup for each user .

  1. All activity performed by the User in the Front Desk, in Bookings, Folio transactions, etc. will be recorded under the User ID.
  2. Users are granted access to the specific areas of MyPMS, booking functions and Reports based on User Role.
  3. Each User can have specific privileges enabled.
  4. Users can "Unlock" other Users who have been locked out of MyPMS.

Learn how to Add A New User


User Roles:

User dependent restrictions:

Add New User:

To add a new user click "Add" and enter ALL variables enter the "User name". This does not have to correlate with the user's real name. Enter a password for this account. Do not worry; any manager will be able to reset this password in the future.

Managing Roles:

There can be many combinations of Pages and Reports that can be arranged into a 'role' for a specific customer.When a specifc need to create a unique Role arises, you can choose from the table below and notify BookingCenter Support staff to craft a unique Role for your property:

Setup Area Reports 
Front Desk

Front Desk

Phone List


AR Accounts

House Accounts

Pass On Log

Night Audit


Advance Deposits

Advance Charges

Account Receivable Aging


Travel Agent Commissions

Transaction Summary

Tax Transactions

Owner Statement



Booking By Inquiry

Booking By Availability


Group Booking Wizard

Search Bookings

Group BookingsBooking Details

Booking Details

Group Booking Details

Daily Reports



Batch Settlements

In House Reservation


High Balance


In House Guest Ledger

Booking Comments

Batch Settlements

Item Analysis

  Group Reports

Rooming List

Group Summary

  Housekeeping Reports


Out of Order


Vacant Room List

Detailed Overview

 General Overview

  Managers Reports

Manager Report

Tax Exempt

Reservation Forecast



Occupancy Forecast

User Activity

Booking Production