To create or edit an SMS letter: Go to Setup | Parameters | Letters. See Add Letters and, Customize and Edit Letters. To set up Automated Emails, see Auto Letters Setup.Merge Fields available for Individual Letters. See below for details on each field.
Hotel Details - Inserts Hotel details: Entered in SETUP|SETTINGS|SITE DETAILS. See Site Details
Booking Details - Inserts details entered in the Booking Information for each guest. See Booking Details
Guest Details - Inserts the data entered in Guest Information Section of the Booking Data. See Booking Details
Letters Setup
To start using Merge Fields:
Open Letter: choose the Letter you want to edit by clicking on the Letter I.D. The Letter will open in an Editor
Editor Toolbar: The toolbar at the top has many features you can use to customize your Letter including Merge fields used to place booking, financial and guest information from your records and transactions.
BookingCenter "globe" icon: To see a list of merge fields, clickonthethe in the top left corner of the editor.
To insert the value of the merge field you want, place your cursor at the location in Letter you want it to appear. Then, click on the desired value from the merge fields list.
To change or edit your Merge fields in the Letter, highlight the field and click on the BookingCenter "globe" icon in the top-left of the editor. Choose the new field from the drop down menu and it will replace the highlighted field.
The tables below lists all current variables that may be used in creating letter templates.