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Send "Self Check-in" Letter

The Self Check-in function is already enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters. Once you have created the Default Esign Letter,  then you need to create a "Esign Request Letter" that will be emailed to the Guest with the secure link to access the eSign Letter.

When the guest clicks on the link , the Letter you created and set as the "Self Check-in" Letter will display with the required digital Signature boxes and allow the guest to read and sign the letter. After the guest submits the signed Letter, it is stored with the booking at a secure URL for future reference by the hotel or guest. See Digital Signature Letter Storage

 The "Self Check-in" Letter can be emailed to the Guest two ways  

  • Manually by using the "Letters" Tab in each booking.
  • Automatically by using the "Auto Letter" function to send the letter to the guest at a scheduled time before check-in or on check-in date.
Self Check-in


Step 1: To Create "Self Check-in" Letter, follow these steps 

  • Go to SETUP | PARAMETERS | LETTERS and either create a new Letter or edit an existing Letter by clicking on the Letter ID.  We provide a default "Self Check-in" Letter that you can customize to your property.

There are two MyBooking merge fields, "Signature" and "Initials", that you can insert into your Letters depending on your needs. Both will display a digital signature box which must be signed before the Guest can submit the Letter.

To insert either or both of these merge fields into your Letter:

  • Place your cursor in the the body of the Letter where you want the digital signature box to display.

  • Go to the BookingCenter Globe Icon and the "Digital Signing" Section. Select the merge field and it will be inserted into your Letter where the cursor is. 

  • Click Update to save changes.

 

 

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