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The information shown in the Guest Information Section is attached to the guest and will update all Guest Records when any changes are made. To change Guest Information and create a new guest record, click on Reset Guest ID. This is useful when multiple bookings are made under one guest name and then need to be changed when the information needs to be changed.

All fields denoted with a red asterisk * are required field and must be filled in to complete the booking.


 


 

Guest Name (last,first)

This is an EZSearch field. If an EZSeach record is selected (through a guest history search), then the guest contact history as well as market Code will be inherited from the guest record.

Salutation

Choose from Drop-down list. Salutation can be used in letters

Date of Birth

Entered in, can be a month/date or a month/date/year entry, leaving guests the ability to avoid placing a year in

Address

Enter Address and do not use special characters as this can cause a data error.

Zip Code

We subscribe to a ZIP code database that will populate the city from a zip code lookup. If your property is using the Zip Code Auto-fill feature, then when you type in the zip code, the city and state fields will automatically populate. If there are more than one city associated with the zip code entered, a drop down list will appear allowing you to select which city is appropriate. You can override the city and state by tabbing down to the city and typing the city given by the guest.. If the city is incorrect, please reconfirm that you typed in the correct zip code.

City

Auto Selected from zip code (Can be manually entered)

State

Auto Selected from zip code (Can be manually entered)

Country

Choose Country from drop-down list. To change sort order of countries, see Countries.

Home Phone

Enter phone number in this format 333-333-3333

Cell Phone

Enter cell phone number in this format 333-333-3333

Business Phone

Enter phone number in this format 333-333-3333

E-Mail

All subsequent bookings entered with the same email address will automatically use the Guest details from this record

Fax

Enter Fax number in this format 333-333-3333

Password

 

Driver's License #

A manual entry with any combinations of letters and/or numbers.

Passport

A manual entry with any combinations of letters and/or numbers.

Guest I.D 
Reset Guest I.D. To create a new Guest Record click Reset Guest ID.
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To create a list of Guest details, go to Search Bookings

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