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Usiing The Group Booking Engine
After the group booking is created and given a password in the Group Booking Data. Follow these steps to use the Group Booking Engine.
Step 1: Give the Group contact the User ID (Confirmation #) and password (you can use a Custom Confirmation Letter for this) and ask them to log in at https://groups.bookingcenter.com/.
Note: If the Group check-in date is in the past, or the group has been cancelled, then the system will not allow anyone to log in.
Step 2: Once logged in, the guest will be logged in to the Group Booking Engine and the Add Booking Tab.
The Group Booking Engine has four Tabs:
and Instructions for Guests
- Add Booking
- Arrival and Departure Date cannot be changed in the booking engine. If a guest has different booking dates than the group, they will need to call the hotel to make their reservation for the different dates.
- Choose # of guests.
- Choose the room type from the drop down menu. (These have already been allocated in the Group Booking)
- Enter First and Last Name and Email Address
- Choose method of payment from the drop down list.
- If Credit card is chosen, then enter the credit card number and expiration date.
- The last step is to agree to the terms and conditions if present and click Complete Booking.
- The booking will now display in the Rooming List.
- Rooming List – This list displays the bookings that have already been booked as part of the group.
- Group Information – This page shows basic information about the group, i.e. check in and checkout dates, etc.
- Property Information – Basic contact property Information, phone, address, Address of the property.