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Usiing The Group Booking Engine

After the group booking is created and given a password in the Group Booking Data. Follow these steps to use the Group Booking Engine.

Step 1: Give the Group contact the User ID (Confirmation #) and password (you can use a Custom Confirmation Letter for this) and ask them to log in at

Note: If the Group check-in date is in the past, or the group has been cancelled, then the system will not allow anyone to log in.

Step 2: Once logged in, the guest will be logged in to the Group Booking Engine and the Add Booking Tab.

The Group Booking Engine has four Tabs:

and Instructions for Guests

  • Add Booking
    • Arrival and Departure Date cannot be changed in the booking engine. If a guest has different booking dates than the group, they will need to call the hotel to make their reservation for the different dates.
    • Choose # of guests.
    • Choose the room type from the drop down menu. (These have already been allocated in the Group Booking)
    • Enter First and Last Name and Email Address
    • Choose method of payment from the drop down list.
    • If Credit card is chosen, then enter the credit card number and expiration date.
    • The last step is to agree to the terms and conditions if present and click Complete Booking.
    • The booking will now display in the Rooming List.
  • Rooming List – This list displays the bookings that have already been booked as part of the group.
  • Group Information – This page shows basic information about the group, i.e. check in and checkout dates, etc.
  • Property Information – Basic contact property Information, phone, address, Address of the property.


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