Merge Fields - Group Letters

How to use Merge Fields: To create or edit any letter, go to Setup | Parameters | Letters. See Add Letters and, Customize and Edit Letters. To set up Automated Emails, see Auto Letters Setup. To start using Merge Fields:

Open Letter: choose the Letter you want to edit by clicking on the Letter I.D. The Letter will open in an Editor
Editor Toolbar: The toolbar at the top has many features you can use to customize your Letter including Merge fields used to place booking, financial and guest information from your records and transactions.

BookingCenter "globe" icon: To see a list of merge fields, click on the the in the top left corner of the editor.

To insert the value of the merge field you want, place your cursor at the location in Letter you want it to appear. Then, click on the desired value from the merge fields lis
To change or edit your Merge fields in the Letter, highlight the field and click on the BookingCenter "globe" icon in the top-left of the editor. Choose the new field from the drop down menu and it will replace the highlighted field.

Merge Fields available for Individual Letters. See below for details on each field.

Today's Date - Inserts the date of the current day.
Hotel Details - Inserts Hotel details: Entered in SETUP|SETTINGS|SITE DETAILS
Booking Details - Inserts details entered in the Booking Information for each guest.
Guest Details - Inserts the data entered in Guest Information Section of the Booking Data.
Financials - Inserts financial information from the Payment Information and Folio of Booking Data
Travel Agent - Inserts information from Agents. SETUP|RELATIONSHIPS|MY AGENTS
Marketing and Policies - Inserts information from Marketing and Policies. SETUP|SETTINGS|MARKETING AND POLICIES

The tables below lists all current variables that may be used in creating letter templates. Click on each title to see Merge Field details

Example of Merge Fields in Letter

Date

Merge Field	Identifier
Today's Date	%%todays-date%%

Hotel Details

Merge Field	Identifier
Hotel Name	%%hotel-name%%
Hotel Address	%%hotel-address1%%
Hotel Address2	%%hotel-address2%%
Hotel City	%%hotel-city%%
Hotel State	%%hotel-state%%
Hotel Zip	%%hotel-zip%%
Hotel Country	%%hotel-country%%
Hotel 800 Phone	%%hotel-tollfree-phone%%
Hotel Main Phone	%%hotel-main-phone%%
Hotel Fax	%%hotel-main-fax%%
Hotel Email	%%hotel-email%%

Example of Merge Fields in Letter

Booking Details

Merge Field	Identifier
Confirmation Number	%%reservation-identifier%%
Arrival Date	*%% reservation-arriving-date%%*
Arrival Time	%%arrival-time%%
Departure Date	%% reservation-departing-date%%
Departure time	%%departure-time%%
Arrival Date - Long Format	%% reservation-arriving-date-long%%
Departure Date - Long Format	%% reservation-departing-date-long%%
Number Nights	%% reservation-number-nights%%
Room Number	%%reservation-room-number%%
P.O Number	%%po-number%%
Folio Number	%%folio-number%%
Room Type Description	%%room-type-description%%
Room Description	%%room-description%%
Room Number	%%room%%
Number Adults	%%reservation-number-adults%%
Number Children	%% reservation-number-children%%
Number Infants	%% reservation-number-infants%%
Package Name	%%package-name%%
Source	%%source%%
Company Name	%%company-name%%
Booking Comments	%%booking-comments%%
Cancellation Number	%%cancellation_number%%

Example of Merge Fields in Letter

Guest Details

Merge Field	Identifier
Guest First Name	%%guest-first-name%%
Guest Last Name	%%guest-last-name%%
Guest Title	%%guest-title%%
Guest Address	%%guest-address1%%
Guest City	%%guest-city%%
Guest State	%%guest-state%%
Guest Zip	%%guest-zip%%
Guest Country	%%guest-country%%
Guest Phone	%%guest-phone%%
Guest Mobile	%%guest-mobile%%
Guest Fax	%%guest-fax%%
Guest Email	%%guest-email%%
Guest Comments	%%guest-comments%%
Name on Credit Card	%%name-on-credit-card%%
Credit Card Number	%%credit-card-number%%

Financials

Merge Field	Identifier
Display all Folio Items	%%write-folio%%
First Night Rate	%%reservation-firstnightrate%%
Average Daily Rate	%%average-daily-rate%%
Folio Balance	%%folio-balance%%
Folio Charges Total	%%folio-charge-total%%
Folio Payments Total	%%total-payments%%
Projected Income	%%total-cost%%
Project Income & Charges	%%projected_income_charges%%
Projected Accommodation Cost	%%projected-accommodation-cost%%
Projected Accommodation Tax	%%projected-accommodation-tax%%
Accommodation Subtotal (less tax)	%%total-accommodation-cost%%
Total Accommodation Tax	%%total-accommodation-tax-cost%%
Payments	%%folio-charge-payments%%
Balance due upon arrival	%%balance-due%%
Payment Type	%%payment-type%%
Tax 1 Rate % (Primary)	%%main-tax%%
Tax 2 Rate % (Secondary)	%%main-tax2%%
Tax 1 Total	%%tax1-total%%
Tax 2 Total	%%tax2-total%%
Sum of all additional Taxes	%%additional-tax-total%%
Tax Totals	%%total-taxes%%
Rate Grid Complete	%%full-daily-rate-grid%%
Rate Grid Only Room Numbers	%%full-daily-rate-grid-w-room-number%%
Rate Grid Only Room Numbers and Plans	%%full-daily-rate-grid-w-room-number-rate-plan%%

Marketing and Policies

Merge Field	Identifier
Cancellation Policy	%%cancellation-policy%%
Deposit Policy	%%deposit-policy%%
Marketing Message	%%marketing-message%%
Retrictions	%%restrictions%%
Site Description	%%description%%
Location Description	%%location-description%%
Customer Reviews	%%customer-reviews%%
Registration	%%registration%%
Thank you Message	%%thank-you-message%%
Driving Directions	%%driving-directions%%

Travel Agent Details

Merge Field	Identifier
TA Name	%%ta-name%%
TA Contact	%%ta-first-name%%
TA Address	%%ta-address1%%
TA City	%%ta-city%%
TA State	%%ta-state%%
TA State Code	%%ta-state-code%%
TA Zip	%%ta-zip%%
TA Country	%%ta-country%%

Letters

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