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This release brings major enhancements to the Booking Engine, Self Check-in features, SMS Messaging options, Rate Plan attributes and more.


NEW SERVICE! BookingCenter Channel Manager Connect Program: As an owner of a unit at the Palm Beach Hotel, you now have access to the BookingCenter Channel Manager Connect Program, the premier Channel Manager and Concierge system to help you manage day–to–day bookings, control rates and availability and manage Online Distribution Channels such as Expedia, AirBnB, Booking.com and others.

NEW FEATURES! MyPMS, Booking Engine and Self Check-in

  • Booking Engine - Custom URL(links) for Availability and Rates: The BookingCenter XML Booking Engine can now be used to deliver selected rates and availability by creating unique URL or link. When this URL is opened, it will display your Booking Engine with the selected allocation of rates and availability. Learn how to use Custom URL Links
    • There are several unique parameters that can be used in the URL string to deliver specific rates and availability as follows:
      • Promo Code: Promo codes are used to access a "channel" with a unique set of room types and rates. Use Promo codes for specials, discounts, negotiated rates, etc. I.e. RETURN. Learn how to Setup Promo Codes
      • Agent: Create an Agent and set up a "channel" with a unique set of room types and rates only available to that agent. See Agent URL Links
      • Room Type: Insert a Room Type ID into the URL and availability will only display for the selected Room Type. See Custom URL Links
      • Source: Used to track bookings by a specific Source. Adding this parameter to the URL will automatically import the selected Source with the Booking. See Booking Engine | Custom HTML
      • Guest Type: Used to track bookings by a specific Guest Type. Adding this parameter to the URL will automatically import the selected Guest Type with the Booking. See Booking Engine | Custom HTML
  • Multiple Room type Images: We have added a multi image function for Room Type Images images in MyPMS for export to selected direct connections. Multi-image Room Type image support for the booking engine coming soon! See Room Type Images
  • Search Bookings: We have added the "PO Number" as searchable field in "Search Bookings". The PO Number field can be custom labeled and used for any code, coupon or other guest details you need. Learn how to customize Booking Labels.
  • Self Check-in Features: We have added new features to the Self Check-in System. The Self Check-in system is completely automated from start to finish and includes automatic messaging, payment authorization, Esign – Digital Document Signing (optional) and room specific information allowing detailed instructions. Learn how to setup and use Self Check-in.
    • "eSign Required":You can now enable eSign Digital Document Signing as part of the Self Check-in process. This setting will atuomatcially send a request for digital signature and can optionally be made a requirement for Self Check-in. See
    • "eSign Requested":You can now enable eSign Digital Document Signing as a request for Self Check-in. This setting will atuomatcially send a request for digital signature. Self Check-in Settings
    • "Self Check-in Exempt": This new flag allows you to exclude a selected booking from the automated Self Check-in process. The flag is located in the Booking Data Tab of each booking. See Booking Data
    • "eSign Exempt":This new flag allows you to exclude a selected booking from the required Digital Signature at Self Check-in. The flag is located in the Booking Data Tab of each booking. See Booking Data
  • NEW! SMS Text Messaging Option: SMS Messaging is now available to use for website booking confirmations allowing you to create and send SMS text message to Guests when a booking is made on your booking engine.See SMS Module for pricing and to get started with SMS Messaging. See Default Letters

  • Item Analysis Report: We have added "Transaction Category" and "Transaction Type" as sort options for the Item Analysis Report. You can can easily create a report for specific itesm. You can now use the Item Analysis Report to track items with $0 on the folio. This is useful for tracking Inventory items that are not sold, but just tracked for Housekeeping, etc. See Item Analysis Report.

We are pleased to announce that the following software bugs were fixed in this release:

  • Fixed issue with preventing removal of past room days when extending a booking.
  • Fixed Display of "Show Restricted Rates" in Book By Inquiry
  • Cannot Edit/Change EXP and BKG Room Type IDs
  • Deposit Quote using ADR when Manual rates used
  • Resolved error with saving CSV in Search Bookings
  • Resolved error with "Group Name" search in Search Bookings
  • Resolved error with “Created on Start Date” and "End Date" in Search Bookings.
  • Fixed issue with all countries not showing in drop-down menu
  • Resolved issue with missing "We are sorry, No Availability for these dates" message on XML Booking Engine.
  • Resolved issue with Users with 'NO' for Overbooking Privilege able to overbook without any warnings.
  • Fixed issue with multi-clicking in an empty Tape Chart cell.
  • Fixed "sort by Room" on Departures Quick Search.
  • Fixed landing page on Transaction Report.
  • If roomtype for "Today" is overflow you cannot assign a type at all for today on the edit screen
  • Fixed "select all" on AR Invoice description.
  • Increased number of Auto Letters allowed from seven total.
  • Fixed Booking Engine, Multi-Room Booking of 4 or more Types importing only three bookings.
  • Fixed issue on Front Desk Search causing ISE.
  • Resolved issue with Booking Comments not importing into MyPMS from Booking EngineBookings
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