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MyBooking (https://mybooking.bookingcenter.com/) is an online booking app that offers a personalized site for guests to manage Bookings their booking and Guest Information. New Bookings can not be made on MyBooking,

The USER ID and the PASSWORD is unique to the Guest. Therefore. the guest will be able to login to view and manage all of their bookings, both past and future.

personal Information. By logging in to to https://mybooking.bookingcenter.com/, a guest can: 

  • View, email, or print or add to a calendar their Booking Details of upcoming bookings.
  • Cancel an upcoming booking
  • View booking history - past stays and cancelled bookings.
  • Print an Invoice of a past stay.
  • (and pay a cancellation fee, if needed).
  • Print the current Folio or any signed document on file for the bookingSee a booking summary of past stays.
  • Edit Guest Profile information.
  • Add a new credit card to become the 'Guarantee by:' payment for the booking.

All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will update in MyPMS and the status will change to Cancelledbe charged the cancellation fee that was saved wit hotel booking when it was made (if applicable), and update the status to Cancelled, freeing the rom for re-sell. Likewise, any changes made to Guest Details information is automatically updated to the Guest Booking Information in MyPMS.

Below is a step-by-step User Guide for the MyBooking App.

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After logging in to MyBooking, you will see three Tabs:: View Bookings, View Profile and Property Information

 

TAB 1: View Bookings
View Bookings

Displays a list of all upcoming Confirmed Bookings.

By clicking on a booking in the list, the booking details expand

 

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By clicking on a booking in the list, the booking details expand and displays detailed room type, room and rate information for each day of the booking. The Guest is also give the option to email, print, add to calendar or cancel the booking.

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Email/Print Booking Details

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Cancel Booking

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Past Stays
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Displays a list of all past Completed Bookings.

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By clicking on a booking in the list, the booking details expand and displays detailed room type, room and rate information for each day of the booking. The Guest is also give the option to email, print, add to calendar or print an invoice.

Cancelled

Displays a list of all Cancelled Bookings

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Booking Summary

Displays a summary of booking activity for the Guest with the following information.

  • Avg # of Nights: 2
  • Cancellation Ratio: 0%
  • Most Freq Room Type: Standard Queen
  • Most Freq Room: 220
  • Avg Rate: $225.00
  • Active Stays: 0
  • Total Stays: 3

 

 



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TAB 2: View Profile

Displays Guest Details as entered in the Booking Data Tab in MyPMS as well as additional fields for  Dietary Requirements, etc.

The Guest can click Edit to enter more information or modify the existing information.

 


 

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TAB 3: Property Information
General Information:
Basic contact property Information, phone, address, Address of the property. The information displayed here is entered in MyPMS in SETUP | SETTINGS | SITE DETAILS.  See Site Details
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Policies:

Deposit, Confirmation, and Cancellation Policy Message.The information displayed here is entered in MyPMS in SETUP | SETTINGS | MARKETING AND POLICIES.  See Marketing And Policies

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Location Map:

Interactive map showing property location. This map is automatically displayed with your location. Location is entered in MyPMS in SETUP | SETTINGS | GENERAL SETTINGS. Under Geography Section - Latitude and Longitude. See General Settings

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