Versions Compared

Old Version 12

changes.mady.by.user Erica Johnson

Saved on

compared with

New Version Current

changes.mady.by.user Jeff Tweddale

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Section
Column

MyBooking (https://mybooking.bookingcenter.com/) is an online booking app that offers a personalized site for guests to manage Bookings their booking and Guest personal Information. New Bookings can not be made on MyBooking, only viewed and cancelled,By logging in to to https://mybooking.bookingcenter.com/, a guest can view, cancel a booking and print, email or add to a calendar the Booking Details. The guest can also edit their contact information and see booking history without having to contact the property directly.: 

  • View, email, or print their Booking Details of upcoming bookings.
  • Cancel an upcoming booking (and pay a cancellation fee, if needed).
  • Print the current Folio or any signed document on file for the booking.
  • Edit Guest Profile information.
  • Add a new credit card to become the 'Guarantee by:' payment for the booking.

All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will be charged the cancellation fee that was saved wit hotel booking when it was made (if applicable), and update the status to Cancelled, freeing the rom for re-sell. Likewise, any changes made to Guest information is automatically updatedThe USER ID and the PASSWORD is unique to the Guest. Therefore. the guest will be able to login to view and manage all of their bookings, both past and future.

Below is a step-by-step User Guide for the MyBooking App.

Column
width35%40%
Panel
titleMyBooking

Children Display
pageMyBooking

After logging in to MyBooking, you will see three Tabs:: View Bookings, View Profile and Property Information

 

TAB 1: View Bookings
View Bookings
Image Removed

Click image to enlarge

Displays a list of all upcoming Confirmed Bookings.

By clicking on a booking in the list, the booking details expand

Image Removed

 

Image Added

Click image to enlarge


By clicking on a booking in the list, the booking details expand and displays detailed room type, room and rate information for each day of the booking. The Guest is also give the option to email, print, add to calendar or cancel the booking.

Image Added

Click image to enlarge

Email/Print Booking Details

Image Added

Cancel Booking

Image Added

Past Stays
Image Modified

Click image to enlarge

Displays a list of all past Completed Bookings.

Image Modified

Click image to enlarge

By clicking on a booking in the list, the booking details expand and displays detailed room type, room and rate information for each day of the booking. The Guest is also give the option to email, print, add to calendar or print an invoice.

Cancelled

Displays a list of all Cancelled Bookings

Image Modified

Click image to enlarge

Booking Summary

Displays a summary of booking activity for the Guest with the following information.

  • Avg # of Nights: 2
  • Cancellation Ratio: 0%
  • Most Freq Room Type: Standard Queen
  • Most Freq Room: 220
  • Avg Rate: $225.00
  • Active Stays: 0
  • Total Stays: 3
 

 



Image Modified

Click image to enlarge

TAB 2: View Profile

Displays Guest Details as entered in the Booking Data Tab in MyPMS as well as additional fields for  Dietary Requirements, etc.

The Guest can click Edit to enter more information or modify the existing information.

 


 

Click image to enlarge

TAB 3: Property Information
General Information:
Basic contact property Information, phone, address, Address of the property. The information displayed here is entered in MyPMS in SETUP | SETTINGS | SITE DETAILS.  See Site Details
Image ModifiedClick image to enlarge

Policies:

Deposit, Confirmation, and Cancellation Policy Message.The information displayed here is entered in MyPMS in SETUP | SETTINGS | MARKETING AND POLICIES.  See Marketing And Policies

Image Modified

Click image to enlarge

Location Map:

Interactive map showing property location. This map is automatically displayed with your location. Location is entered in MyPMS in SETUP | SETTINGS | GENERAL SETTINGS. Under Geography Section - Latitude and Longitude. See

General Settings  

General Settings

Image Modified

Click image to enlarge