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Tape Chart

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  • The bookings on the tape chart have a colored square on the right side of the booking. The color lets the user know, with a quick view, if the guest's folio has been paid in full (green), has a partial payment posted (Yellow), or has no payment on the folio (Red).
  • The Tape Chart has several functions available for managing bookings and availability that you will want to become familiar with. Please review, Tape Chart Management
  • There are several features available on the Tape Chart that you can customize to your property making it easier to manage guests, rooms and bookings.  See Tape Chart Customization

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Tape Chart View: To change the view of how the Tape Chart is displayed, use the Room drop-down list and the date range selectors. By default, all Rooms are displayed.

  • If you would like to view the list with one Room Type at a time by selecting a room type from, the drop down list.
  • To change the date range, select the first date of the range by using the calendar icon. Then enter the number of days you want to view. and click Refresh. The system will display up to 60 days, however more than 30 days often creates an excessively large screen that could take up to several minutes to render. For best performance, the Tape Chart defaults to 15 days and we recommend you limit the tape chart to no more than 30 days.
  • To advance or go back 15 days in the Calendar view, click on the links title "Prev 15 days | Next 15 days"

See a summary of each function below, view details in the following sections.

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Tape Chart Color Key (found at bottom of Tape Chart)

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For related information on the status of Rooms and Bookings see the following:

Every cell displays a number that reflects how many rooms are left of that room type for that date. In the example to the right, on October 7th, there are 5 out of a total of 9 Petite Suites available while on the 6th there is only one Petite Suite available.
  One of the best features of this page is the ability to drag and drop reservations to change their rooms. This is particularly useful when trying to manage room assignments on busy days. Simply click on the icon preceding the guest name. Hold the left mouse button down as you drag the mouse to the room you want it in. The guest can be dragged and dropped to any room of the same type within the same booking date range. If you need to change the room type or arrival or departure dates it must be done from the edit screen on the booking itself.
By single clicking on the booking, you can read the reservation comments as shown in the image to the right.

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Tape Chart

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If you're looking for troubleshooting information, please try one of our Support Options!

 

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Need help? Submit a ticket

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Articles and FAQ

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Step-by-step tutorials

All Bookings appear on the Tape Chart color coded and with an an icon to indicate Booking Status. There are four types of Booking Status that are displayed according the to the status of the booking. These will automatically update on the Tape Chart after you modify the booking. For example, if you have an unconfirmed booking in red and then change the status of the booking to confirmed, it will automatically change to blue on the Tape Chart. It is important to note that reservations that do not have rooms assigned will not show up on the tape chart. To change the status of a booking, go to the Booking Details of the Guest.

There are several ways to customize the Tape Chart to fit your property needs. Use these settings to customize your Tape Chart.

  • Display order of Room Types and Rooms (Sort Order): Choose the order of Room Types and Rooms on the Tape Chart.
  • Default # of Days: Choose the number days in the default Tape Chart View. This means it will automatically appear with the set number of days when opened. This can always be changed manually in Tape Chart.
  • Date Bar Repeat: Choose the number of rows to view your rooms on the Tape Chart.
  • Room Type Images: Add Thumbnail Images that will appear in the Room pop out on the Tape Chart.
  • Room Details:To see Room Details on the Tape Chart,

  • Flag A Booking: Add a Flag and color to booking by selecting one of your flagged Guest types in the Booking Details. It will appear on the Tape Chart with a red outline around the Guest Booking.

  • Group Icons: Add an icon to each Group Booking and each booking in the Group will have the icon appear on the Tape Chart.


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