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What is MyBooking?

MyBooking MyBooking (https://mybooking.bookingcenter.com/) is an online booking app that offers a central area personalized site for guests to manage bookings, view their booking history and edit guest personal Information. New Bookings can not be made on MyBooking, only viewed and cancelled,By logging in to a secured areato https://mybooking.bookingcenter.com/, a guest can view, cancel a booking and print, email or add to a calendar the Booking Details. The guest can also edit their contact information and see booking history without having to contact the property directly: 

  • View, email, or print their Booking Details of upcoming bookings.
  • Cancel an upcoming booking (and pay a cancellation fee, if needed).
  • Print the current Folio or any signed document on file for the booking.
  • Edit Guest Profile information.
  • Add a new credit card to become the 'Guarantee by:' payment for the booking.

All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will

update in MyPMS and the status will change to Cancelled

be charged the cancellation fee that was saved wit hotel booking when it was made (if applicable), and update the status to Cancelled, freeing the rom for re-sell. Likewise, any changes made to Guest

Details

information is automatically updated

to the Guest Booking Information in MyPMS.The MyBooking module can  be customized to your property by adding a logo, banner and displaying your marketing policies

.

Below is a step-by-step User Guide for the MyBooking App.

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Functions

After logging in to MyBooking, you will see three Tabs:: View Bookings, View Profile and Property Information

 

TAB 1: View Bookings
View Bookings 
View Bookings

Displays a list of all upcoming Confirmed Bookings.

By clicking on a booking in the list, the booking details expand

 

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By clicking on a booking in the list, the booking details expand

anddsiplaysdetailed

and displays detailed room type, room and rate information for each day of the booking.

The

Guestis

Guest is also

givethe

give the option to email, print, add to calendar or cancel the booking.

 Past Stays

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Email/Print Booking Details

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Cancel Booking

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Past Stays
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Displays a list of all past

Complete

Completed Bookings.

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By clicking on a booking in the list, the booking details expand

anddsiplaysdetailed

and displays detailed room type, room and rate information for each day of the booking.

The

Guestis

Guest is also

givethe

give the option to email, print, add to calendar or print an invoice.

 Cancellations
Cancelled

Displays a list of all Cancelled Bookings

. Bookings Summary

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Booking Summary

Displays a summary of booking activity for the Guest with the following information.

  • Avg # of Nights: 2
  • Cancellation Ratio: 0%
  • Most Freq Room Type: Standard Queen
  • Most Freq Room: 220
  • Avg Rate: $225.00
  • Active Stays: 0
  • Total Stays: 3



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TAB 2: View Profile

Displays Guest Details as entered in the Booking Data Tab in MyPMS as well as additional fields for  Dietary Requirements, etc.

 

The Guest can click Edit to enter more information or modify the existing information.


 

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TAB 3: Property Information
General Information:
Basic contact property Information, phone, address, Address of the property. The information displayed here is entered in MyPMS in SETUP | SETTINGS | SITE DETAILS.  See Site Details
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Policies:
 

Deposit, Confirmation, and Cancellation Policy Message.The information displayed here is entered in MyPMS in SETUP | SETTINGS | MARKETING AND POLICIES.  See Marketing And Policies

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Location Map:

Interactive map showing property location

To customize this information see

. This map is automatically displayed with your location. Location is entered in MyPMS in SETUP | SETTINGS | GENERAL SETTINGS. Under Geography Section - Latitude and Longitude. See General Settings

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