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The MyPMS software provides the ability to use dynamic custom Letters within group and individual bookings. The Letters feature is a fully integrated text editor with data merge fields. It gives the user the ability to create, personalize, and customize multiple letters with ease. Base templates will be provided for the following Letters: Confirmation, Cancellation, Reg Card and Group Booking. Please note even if you do not wish to add additional letters you must customize the provided templates with information relevant to your property.
You can create a variety of letters for the same purpose. For instance, you may choose to use one letter as the default confirmation letter and another letter as the "family" version of the letter that would describe events for children to attend.
Other types of letters may be in different languages or may have different marketing messages.
To edit, any letter in the MyPMS system, go to Setup | Parameters | Letters.
The table below lists all current variables that may be used in creating letter templates.
Example of Merge Fields in Letter
Merge Field | Identifier |
---|---|
Today's Date | %%todays-date%% |
Merge Field | Identifier |
---|---|
Hotel Name | %%hotel-name%% |
Hotel Address | %%hotel-address1%% |
Hotel Address2 | %%hotel-address2%% |
Hotel City | %%hotel-city%% |
Hotel State | %%hotel-state%% |
Hotel Zip | %%hotel-zip%% |
Hotel Country | %%hotel-country%% |
Hotel 800 Phone | %%hotel-tollfree-phone%% |
Hotel Main Phone | %%hotel-main-phone%% |
Hotel Fax | %%hotel-main-fax%% |
Hotel Email | %%hotel-email%% |
Example of Merge Fields in Letter
Merge Field | Identifier |
---|---|
Confirmation Number | %%reservation-identifier%% |
Arrival Date | %% reservation-arriving-date%% |
Arrival Time | %%arrival-time%% |
Departure Date | %% reservation-departing-date%% |
Departure time | %%departure-time%% |
Arrival Date - Long Format | %% reservation-arriving-date-long%% |
Departure Date - Long Format | %% reservation-departing-date-long%% |
Number Nights | %% reservation-number-nights%% |
Room Number | %%reservation-room-number%% |
P.O Number | %%po-number%% |
Folio Number | %%folio-number%% |
Room Type Description | %%room-type-description%% |
Room Description | %%room-description%% |
Room Number | %%room%% |
Number Adults | %%reservation-number-adults%% |
Number Children | %% reservation-number-children%% |
Number Infants | %% reservation-number-infants%% |
Package Name | %%package-name%% |
Source | %%source%% |
Company Name | %%company-name%% |
Booking Comments | %%booking-comments%% |
Cancellation Number | %%cancellation_number%% |
Example of Merge Fields in Letter
Merge Field | Identifier |
---|---|
Guest First Name | %%guest-first-name%% |
Guest Last Name | %%guest-last-name%% |
Guest Title | %%guest-title%% |
Guest Address | %%guest-address1%% |
Guest City | %%guest-city%% |
Guest State | %%guest-state%% |
Guest Zip | %%guest-zip%% |
Guest Country | %%guest-country%% |
Guest Phone | %%guest-phone%% |
Guest Mobile | %%guest-mobile%% |
Guest Fax | %%guest-fax%% |
Guest Email | %%guest-email%% |
Guest Comments | %%guest-comments%% |
Name on Credit Card | %%name-on-credit-card%% |
Credit Card Number | %%credit-card-number%% |
Merge Field | Identifier |
---|---|
TA Name | %%ta-name%% |
TA Contact | %%ta-first-name%% |
TA Address | %%ta-address1%% |
TA City | %%ta-city%% |
TA State | %%ta-state%% |
TA State Code | %%ta-state-code%% |
TA Zip | %%ta-zip%% |
TA Country | %%ta-country%% |