To Setup SMS Messaging in MyPMS, you must subscribe to the SMS Module and have your site enabled for SMS Messaging by BookingCenter Staff. Please contact us at or submit a support ticket to to get started. See SMS Module | Pricing
SMS Letters can customized with simple text and merge fields.to display specific guest and booking information and sent manually from each booking and/or sent automatically to guests before or after arrival by using Auto Letters.
Step 1: The first step is to create an SMS Letter, see Add or Edit SMS Letters.
Step 2: Then you can choose to manually send the SMS message to the Guest or set up automatic delivery using Auto Letters.
To Manually Send an SMS Message to a Guest from the Booking:
- Open the Booking and go to the Letters Tab.
- Go to the SMS Message drop-down and select the SMS Message created in Letters.
- Click Send SMS Message.
Use Auto Letters: Schedule Delivery of an SMS Message
Note: The Auto Letter function for SMS is available for Self Check-in, eSign and Booking Made Today. See Auto Letters SMS
- Go to SETUP | PARAMETERS | AUTO LETTERS
- Click Add
- In the "Event" drop down menu, select Self Check-in SMS
- The Event Details screen will open.
- Letter: Select the Default SMS Letter that you created in Letters.
- Days: Choose the number of days on or before check-in that you want to automatically send the SMS message. This should be timed with the email.
- Timing: Select Before (I.e. 2 days before Check-in)
Notes: This field is for your notes. It will not be displayed to Guests.
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