Because SMS messages cost money to send, we require that our customers purchase a 'SMS Plan' that meets their needs. The plans are all month-to-month and vary based on the country of origin.
Requirements for the SMS Module:
Billing is based on a 'per segment' structure. Each segment is up to 153 characters. How many segments make up a specific SMS 'message' is based on how many words you decide to include. When making 'SMS Letters' you should count the number of characters to be as brief - and use as few segments - as possible.
For Example, If a Property writes a SMS Letter that is 154 to 306 characters, then it will be counted as 2 Segments, 307 to 460 characters = 3 segments, etc., and will be billed accordingly.
USA & Canada
Europe & UK
Mexico & Americas
Australia & Oceana
Base Price Per Month
100 segments included in ‘Base Price’
Add more segments to your plan
500 segments /mo
1000 segments /mo
5000 segments /mo
For example, if you chose the 100 segments plan ($30/mo), and then consumed 900 segments ($70/mo) instead of the plan you had signed up for, the billing department will bill you the difference (in this example, $40 for the month's increase in consumption between $30 and $70). Then, the next month you will be billed $70 and be automatically enrolled in the 1000 segments plan. This will continue until you request a different plan by contacting the Billing Department or sending a Support Ticket requesting for the lower plan and then adhering to that plan's terms.