BookingCenter Esign-Digital Signing lets you create a customized Letter with a digital signature function and send it to a guest to open and digitally sign via a secure link attached to their booking. This allows you to request and store a digital signature for the guest at any time on or before the check-in date.
The Esign - Digital Signature function is already enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters.
If you have not done so, complete the Esign - Digital Signature Setup steps listed here.
Esign - Digital Signing
The root page Esign-Digital Signing could not be found in space MyPMS Documentation.
To implement the Esign- Digital Signing Process, follow these steps.
Note: The setup steps must be completed before you implement the Digital Signing process.
- Email the "Signature Request Letter" to Guest. This letter can be sent via email two ways: manually by using the "Letters" Tab in each booking or, automatically by using the "Auto Letter" function to send the letter to the guest at a scheduled time before check-in.
- Guest clicks on secure link in the email.
- Default "Default Signature Letter" opens for guest to read and digitally sign.
- Guest signs and submits the digitally signed Letter.
- The signed Letter is stored with the booking at a secure URL for future reference by the hotel or guest.
Digital Signature Storage:
Once the letter is signed it is saved as a PDF and attached to the booking. A log entry is added to the booking alerting you to the signed letter. The letter is date time and IP address stamped, so you have a record of when and where the letter was signed.
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