Now that the property, room, rate and tax information have been set up in MyPMS, your site is active and ready to manage your property, guests and bookings. We encourage you to review the Training Guide and watch the Front Desk Training Video to learn about the important features and functions in MyPMS.
Submit a ticket at the Online Support Center
To login for the first time, use your email address on file for the User ID AND Password.
The next step is to be sure that your rates and availability are up-to-date and that the system is fully customized to fit your property. Please review the following and use the links provided for step-by-step instructions.
- Manage Rates: In the Setup Wizard, you entered Default Rate Plans. To enter seasonal rates, special rates for holidays or special events, go to Manage Rates
- Update Availability: To update availability in MyPMS, enter all of your future bookings and Out of Order Rooms. See Create a booking and Marking a Room OOO
- Customize MyPMS: Enter your guarantee requirements, deposit and cancellation policies, payment receipts, guest types, marketing messages, booking sources, images and more. For details, see Customize MyPMS
- Add Additional Users: Each user is given login credentials and assigned a "Role" which grants access to certain Reports, Night Audit and the Setup Area. See Add Users
There are three main areas in the Front desk to handle daily operations, manage bookings, create reports: Front Desk, Bookings and Reports.
- Each Tab has a Drop Down Menu when you hover on it and the same menu in the grey bar below. When navigating to a new page, save your information or you may lose any unsaved data you have entered on the current screen.
- Each section can be opened in a new browser tab by right-clicking and then choosing "open in new tab".
Click on the image to see an enlarged view.
Overview
Content Tools
