Applying Charges and Payments

Charges can be applied three ways:

• • • • • • Automatically, like call accounting or night audit.
          • From the front desk page, select the guest to apply the charge to, select a charge type to apply, enter a description (optional) and an amount. When you press Apply Charge, the system will apply the charge to the appropriate folio, based on how the  folios were set up to accept charges.
          • From the Folio page within the booking. Apply a charge or payment directly from the Folio Page in the booking screen. First select which folio to work with and then apply charges.

From within the folio page to apply a charge, choose a charge type, accept the default description (or edit it) and a quantity and amount, and click 'Apply Charge'. The item will automatically be placed on the primary folio, or in the case of multiple folios, to the Folio defined for that Item type in Folio Setup.
Payments behave in much the same way, except that when a credit card payment is applied, the payment is actually processed in 'real time' (if using MyCard). Direct Bill charges have a same behavior.
To change the payment method, simply select a different option from the drop down list. Payments default to the primary folio, to place a payment on an alternate folio select the desired folio from the folio drop down, enter the payment details and click apply payment.
Direct Bill payments are available only if the guest has a company assigned that has an AR account with available credit limit. To modify or add the company to be direct billed go to the Booking Data Page and click on the company name. Enter the company name or select from EZ Search and save the booking. Once back in the Folio Page, press the Payment button and select the DB:company as your payment method for this folio.

To apply payments, you must use the folio page within the booking screen. Credit Card transactions are seamless and Direct Bill payments will automatically post to the AR system at checkout.