Copy of Users

You may set up as many user as you wish. Most hotels will have the choice of assigning users with one of three attributes, "Manager", "Front Desk" and "Night Audit". The Privligaes of the roles are as follows:

• Manager Role has all privileges including accessing the Members Area for property setup.
• Night Audit Role has all privileges except accessing the Setup area and Managers Reports.
• Front Desk Role can access all day to day functions, but cannot access the Setup Area and can only access Daily Reports.

There is an easy way to restrict access to Setup and Reports by User.  A User Role provides specific access to Reports and Setup Functions. 

In your MyPMS, go to Setup|Users, then either click on the name of an existing User and choose a Role from the drop-down menu. Or, assign the Role when adding a new user.

User dependent restrictions:

• Allow manual entry of Rates: Allows user to manually change a Rate. 
• Allow Overbooking: This allows the user  to book beyond your current availability. Recommended setting is "No"
• IP filtering: Restricts login access to property IP address. This is property dependent. Recommended setting is "No" until your IP ranges have been set in the system. For more details see: Setting IP filtering access restrictions to users

System restrictions by User Role:

• Manager: Full access to all Setup functions and Reports.
• Sr. Night Auditor: No access to Setup. Full access to all columns of Reports.
• Night Auditor: No access to Setup. Access to only first 4 columns of Reports.
• Front desk: No access to Night Audit or Setup. Access to only the first 3 columns of Reports.
• Housekeeper: Access only to the Housekeeping section.

Add New User
To add a new user click "Add" and enter ALL variables enter the "User name". This does not have to correlate with the user's real name. Enter a password for this account. Do not worry; any manager will be able to reset this password in the future.
User Name: This is the users login. This does not have to correlate with the user's real name.
Password: Enter or reset the password for this account. In the event a password needs to be changed it is done from the Setup Area | PMS | Users tabs by editing the user and entering the new password.
Full Name: Enter the staff members name as it will be represented on folios, letters and more. It may be a good idea to protect your staff members full name by using just their first name or first name and initial of their last name.
Email: If you provide individual staff members with a unique email address enter it here, otherwise enter the default email address for the property.
Language: Select the default language to be displayed for that user. This setting defaults to English,US
Allow Manual Entry of Rates: New users by default do not have permissions for Manual Rate entry. If you wish to allow a user to enter Manual Rates select 'Yes" from the drop down.
Allow Overbooking: There are some scenarios where it is desired that staff be able to over "sell" rooms in the property.
If the Allow Overbooking is enabled on the users account that user will still be able to book roo

If the Allow Overbooking is enabled on the users account that user will still be able to book room types from the Book by Availability or Tape Chart windows even after the availability for that type reaches 0. Users will still be presented with warning text that they are overbooking that room type but will be allowed to proceed as shown in the image to the right. For users who do not have Overbooking privileges the "New Booking" button will be grayed out and they will be unable to make a booking for that room type. Overbooking flag defaults to No.
Enable Ip Filtering: This is a per user toggle. If enabled the user will only be allowed to log into the system if their originating IP Address matches a range entered in the IP Filtering Tab. This is an advanced setting that can cause loss of access if used incorrectly, but is useful to property owners who want to limit access to specific networks. See IP Filtering for more information.
Status: Active/Inactive. This flag dictates if the user account is live or not, and defaults to Active.
From: Allows you to set a user active from a specific date in the future. This allows you to setup a new employees account for the MyPMS system but dictate a date in the future when they can start logging in with it.
Failure Count: This must be set to 0 for all new account. Each time a user enters a password incorrectly the Failure Count increases by 1. At 3 failed logins the account is locked and the user has 5 tries to enter the Challenge Response properly (see below). If they are unable to do so a Manager or Administrator will need to unlock their account by manually resetting both the Failure and Challenge Count to 0.
Roles: Carefully select the role for the new user. Available roles include: Manager, Night Audit, Front Desk. Role Privileges are broken down as follows:
Manager Role: Has full access to the system, all reports and the setup area.
Night Audit Role: Has full access to the system, all reports excluding Manager section and cannot access the setup area.
Front Desk role: Has full access to the system. Can only access Daily and Group reports and cannot access the setup area.
Challenge Questions/Responses: Each user must have two separate Challenge Questions and Responses. The questions are user definable, and the responses are case sensitive.
Challenge Count: The challenge count reflects how many failed Challenge Response attempts the user has performed. At 5 failed Challenge Repsonses the account becomes locked and must be manually unlocked by a Manager or Administrator. For new users you must set the Challenge Count to 0.