You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 21 Next »

To add a Credit Card Transaction follow these steps:

Red Asterisk * indicate a required field.

  • Credit Card Number and Expiration Date: Enter the card number first and then expiration date. Enter both without any dashes, slashes, spaces or any other character that is not a number. The expiration is selected from seperate drop downs in the form of Month / Year. Once the number is entered, the system will automatically set the payment type to the credit card type entered and will be available as a payment type on the guests folio(s) Upon submission, the system will check to verify the validity of the card number.
  • Credit Card Type: Choose the type from the drop-down list. The types are set up in SETUP | PARAMETERS | RECEIPT TYPES. See Receipt Types
  • Billing Address: f the contact information is not the credit card holders, the hotel may have trouble collecting on a no-show or late cancellation.
  • Auth Amount:

Swipe Credit Cards: When checking in a reservation, it is important to swipe the credit card in the credit card number field. A swipe ensures your property collects the lower "swipe rate" for credit card discounts. It will save the hotel a few 'basis points' of the total dollar value settled. The act of swiping is easy: when the cursor is in the Credit Card Number field (whether on New Booking, Booking Detail, Manage Cards, or House Account screens), simply swipe the card in the Credit Card Number field, hit the <tab> button, and watch as the system parses the First Name, Last Name, Card Number, and Expiry into the proper fields.

Swipe/Tap/Dip Credit Cards into an EMV Terminal: An EMV terminal is a device provided by a merchant processor that enables a property to:

  • 'Swipe': captures the magnetic data stored on a credit cards 'mag stripe'.  This is the traditional way credit cards were used for decades.
  • 'Dip': dipping a 'chip-enabled credit card into a device allows the cryptogram (the chip embedded into the credit card) to receive a secure token that accepts or rejects a card authorization request.
  • 'Tap' is nearly always a mobile phone using the Near Field Communications (NFC) protocol to receive a secure token accepting or rejecting the card authorization that was setup by the Guest with their specific NFC vendor such as ApplePay, GooglePay, or SamsungPay.  

Which one to use into an EMV termiahen checking in a reservation, it is important to swipe the credit card in the credit card number field. A swipe ensures your property collects the lower "swipe rate" for credit card discounts. It will save the hotel a few 'basis points' of the total dollar value settled. The act of swiping is easy: when the cursor is in the Credit Card Number field (whether on New Booking, Booking Detail, Manage Cards, or House Account screens), simply swipe the card in the Credit Card Number field, hit the <tab> button, and watch as the system parses the First Name, Last Name, Card Number, and Expiry into the proper fields.



Auth, Dip, Tap, and Swipe Rates only apply to customers utilizing the MyCard payment gateway service. Customers who are not using the MyCard service will need to manually process credit cards through their merchant provided terminal.



Manage Credit Cards


  • No labels