When a Guest clicks on the Self Check-in link and logs in to MyBooking, they can:
All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will update in MyPMS and the status will change to Cancelled. Also, a MyGuest request will be made to alert staff that the cancellation has occurred so appropriate cancellation policy actions can be followed. Likewise, any changes made to Guest Details is automatically updated to the Guest Booking Information in MyPMS.
MyBooking - Top Header will always the following Booking information
Below is a step-by-step User Guide for the Self Check-in - MyBooking.
Depending on date of login and the status of the booking the criteria met in MyPMS, a message will display directing the Guest on what to do next or the "Check-in" button will display allowing the guest to check-in. Read below for a detailed description of what happens when a guest logs in to MyBooking.
Date of Login
|Update Guest Details||Add/Update Payment Method||Correspondence and Statements||Policies and Terms||Cancel Booking|