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BookingCenter Esign-Digital Signing lets you create a customized Letter with a digital signature function and send it to a guest to open and digitally sign via a secure link attached to their booking. This allows you to request and store a digital signature for the guest at any time on or before the check-in date.

The Esign - Digital Signature function is already enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters.

If you have not done so, complete the Esign - Digital Signature Setup steps listed here.

  • Step 1: Create "Default "Digital Signature RequestLetter" Letter
  • Step 2: Select Default Letter
  • Step 3: Create Esign- "Digital Signature Request Letter (URL)"
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To implement the Esign- Digital Signing Process, follow these steps.

 Note: The setup steps must be completed before you implement the Digital Signing process.

 
  1. Email the "Digital Signature Request Letter (URL)" Letter to Guest. This letter can be sent via email two ways: manually by using the "Letters" Tab in each booking or, automatically by using the "Auto Letter" function to send the letter to the guest at a scheduled time before check-in.
  2. Guest clicks on Esign Digital Signature secure link in the email.Step 3: Create Esign- "Digital Signature Letter (URL)" 
  3. Default "Digital Default Signature RequestLetter" Letter opens for guest to read and digitally sign.  Step 1: Create Default "Digital Signature Request" Letter
  4. Guest signs and submits the digitally signed Letter.
  5. The signed Letter is stored with the booking at a secure URL for future reference by the hotel or guest.
Esign -
Digital SignatureLetter Storage:

Once the letter is signed it is saved as a PDF and attached to the booking. A log entry is added to the booking alerting you to the signed letter. The letter is date time and IP address stamped, so you have a record of when and where the letter was signed.

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