, see MyCard and 'authorize at check-in' settings.
Kiosk Self Check-in As an overview, the Guest approaches a Kiosk and authenticates their booking(s), which allows the guest to view and update booking details and complete self check-in. Understand the business criteria governing Self Check-in and the unique conditions for Kiosks. To implement the Self Check-in Digital Signing Process, see detailed step-by-step instructions at Self Check-in | eSign Required. If desired, implement Self Check-in for 'Suppressed Rate Agents', and for requiring Incidental credit cards of your Guests as part of the business criteria governing Kiosk Self Check-in. To force either credit card authorizations or payments when using a Kiosk, review the Kiosk setup, your MyCard options, and 'authorize at check-in' settings. Self Check-in with eSign If you want to require digital signature(s) at check-in, the BookingCenter eSign lets you create customized Letter(s) and send it to a guest to digitally sign via a secure link, stored with their booking. This allows you to request and store digital signature(s) at any time on or before the check-in date. And for pre-paid bookings (via such channels as Expedia pre-pay or Booking.com) the eSign can be unique in order to 'suppress' the rate from view. Learn how to use eSign - Digital Document Signing. If desiring to use 2 different Self Check-in 'processes' for your Guests, consider a second stream using a PMS Agent that differentiates between bookings and requiring a unique eSign process based on 'Suppress Agent Rate' bookings. |