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Section
Column
 To create or edit any letter: Go to Setup | Parameters | Letters. See Add Letters and, Customize and Edit Letters. To set up Automated Emails, see Auto Letters Setup. 
Merge Fields available for Individual Letters. See below for details on each field.
  • Today's Date - Inserts the date of the current day.
  • Hotel Details - Inserts Hotel details: Entered in SETUP|SETTINGS|SITE DETAILS. See Site Details
  • Booking Details - Inserts details entered in the Booking Information for each guest. See Booking Details
  • Guest Details - Inserts the data entered in Guest Information Section of the Booking Data. See Booking Details  
  • Financials - Inserts financial information from the Payment Information and Folio of Booking Data See Booking Details-Folio
  • Travel Agent - Inserts information from Agents. SETUP|RELATIONSHIPS|MY AGENTS See Agents
  • Marketing and Policies - Inserts information from Marketing and Policies. SETUP|SETTINGS|MARKETING AND POLICIES See Marketing and Policies
Column
width30%
Panel
borderColor#559ADE
bgColor#F0F0F0
titleColor#ffffff
titleBGColor#559ADE
borderWidth1
titleLetters Setup
Page Tree
rootLetters Setup
startDepth0


...

Section
Column

 

Section
Expand
titleDate and Hotel Details
Section
Column
width25%
Panel

 

 

 

 

 

 

 

Example of Merge Fields in Letter

 

Column
width50%

Date

Merge FieldIdentifier

Today's Date

%%todays-date%%

Hotel Details

Merge FieldIdentifier

Hotel Name

%%hotel-name%%

Hotel Address

%%hotel-address1%%

Hotel Address2

%%hotel-address2%%

Hotel City

%%hotel-city%%

Hotel State

%%hotel-state%%

Hotel Zip

%%hotel-zip%%

Hotel Country

%%hotel-country%%

Hotel 800 Phone

%%hotel-tollfree-phone%%
Hotel Main Phone%%hotel-main-phone%%
Hotel Fax%%hotel-main-fax%%

Hotel Email

%%hotel-email%%
Expand
titleBooking Details
Section
Column
width25%
Panel

Example of Merge Fields in Letter

Column
width65%

Booking Details

Merge FieldIdentifier

Confirmation Number

%%reservation-identifier%%

Arrival Date

%% reservation-arriving-date%%
Arrival Time%%arrival-time%%

Departure Date

%% reservation-departing-date%%

Departure time%%departure-time%%

Arrival Date - Long Format

%% reservation-arriving-date-long%%

Departure Date - Long Format

%% reservation-departing-date-long%%

Number Nights

%% reservation-number-nights%%

Room Number

%%reservation-room-number%%

P.O Number%%po-number%%
Folio Number%%folio-number%%
Room Type Description%%room-type-description%%
Room Description%%room-description%%
Room Number%%room%%

Number Adults

%%reservation-number-adults%%

Number Children

%% reservation-number-children%%

Number Infants

%% reservation-number-infants%%

Package Name

%%package-name%%

Source%%source%%
Company Name%%company-name%%
Booking Comments%%booking-comments%%
Cancellation Number%%cancellation_number%%
Expand
titleGuest Details
Section
Column
width25%
Panel

 

Example of Merge Fields in Letter

 

 

 

Column
width65%

Guest Details

Merge FieldIdentifier
Guest First Name%%guest-first-name%%
Guest Last Name%%guest-last-name%%
Guest Title%%guest-title%%
Guest Address%%guest-address1%%
Guest City%%guest-city%%
Guest State%%guest-state%%
Guest Zip%%guest-zip%%
Guest Country%%guest-country%%
Guest Phone%%guest-phone%%
Guest Mobile%%guest-mobile%%
Guest Fax%%guest-fax%%
Guest Email%%guest-email%%
Guest Comments%%guest-comments%%
Name on Credit Card%%name-on-credit-card%%
Credit Card Number%%credit-card-number%%
Expand
titleFinancials
Section
Column
width25%
Panel

 

Column
width65%

Financials

Merge FieldIdentifier
Display all Folio Items%%write-folio%%
Folio Transactions%%folio-transactions%%
First Night Rate%%reservation-firstnightrate%%
Average Daily Rate%%average-daily-rate%%
Folio Balance%%folio-balance%%
Folio Charges Total%%folio-charge-total%%
Folio Payments Total%%total-payments%%
Projected Income%%total-cost%%
Project Income & Charges%%projected_income_charges%%
Projected Accommodation Cost%%projected-accommodation-cost%%
Projected Accommodation Tax%%projected-accommodation-tax%%
Accommodation Subtotal (less tax)%%total-accommodation-cost%%
Total Accommodation Tax%%total-accommodation-tax-cost%%
Payments%%folio-charge-payments%%
Balance due upon arrival%%balance-due%%
Payment Type%%payment-type%%
Tax 1 Rate % (Primary)%%main-tax%%
Tax 2 Rate % (Secondary)%%main-tax2%%
Tax 1 Total%%tax1-total%%
Tax 2 Total%%tax2-total%%
Sum of all additional Taxes%%additional-tax-total%%
Tax Totals%%total-taxes%%
Rate Grid Complete%%full-daily-rate-grid%%
Rate Grid Only Room Numbers%%full-daily-rate-grid-w-room-number%%
Rate Grid Only Room Numbers and Plans%%full-daily-rate-grid-w-room-number-rate-plan%%
Expand
titleMarketing and Policies
Section
Column
width25%
Panel

Column
width50%

Marketing and Policies

Merge FieldIdentifier
  
Cancellation Policy%%cancellation-policy%%
Deposit Policy%%deposit-policy%%
Marketing Message%%marketing-message%%
Retrictions%%restrictions%%
Site Description%%description%%
Location Description%%location-description%%
Customer Reviews%%customer-reviews%%
Registration%%registration%%
Thank you Message%%thank-you-message%%
Driving Directions%%driving-directions%%
Expand
titleTravel Agent Details
Section
Column
width25%
Panel

Column
width50%

Travel Agent Details

Merge FieldIdentifier
TA Name%%ta-name%%
TA Contact%%ta-first-name%%
TA Address%%ta-address1%%
TA City%%ta-city%%
TA State%%ta-state%%
TA State Code %%ta-state-code%%
TA Zip%%ta-zip%%
TA Country%%ta-country%%


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