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To Add a User, go to SETUP | PMS | USERS, then click Add. There can be as many Users setup as needed. All activity performed by the User in the Front Desk will be recorded under their User ID.

Each User will be given a User Role with access to certain parts of the system and then given the ability to perform certain tasks.

System restrictions by User Role:

  • Manager: Full access to all Setup functions and Reports.
  • Sr. Night Auditor: Able to perform Night Audit; No access to Setup; Full access to all columns of Reports.
  • Night Auditor: Able to perform Night Audit; No access to Setup;  Access to only first 4 columns of Reports.
  • Front desk: No access to Night Audit or Setup. Access to only the first 3 columns of Reports.
  • Housekeeper: Access only to the Housekeeping section and Housekeeping Reports.

User dependent restrictions:

  • Allow manual entry of Rates: Allows user to manually change a Rate. 
  • Allow Overbooking: This allows the user  to book beyond your current availability. Recommended setting is "No"
  • IP filtering: Restricts login access to property IP address. This is property dependent. Recommended setting is "No" until your IP ranges have been set in the system. For more details see: Setting IP filtering access restrictions to users

Managing Roles:

There can be many combinations of Pages and Reports that can be arranged into a 'role' for a specific customer. We recommend that the 5 main Roles above be used to reduce staff confusion when using MyPMS, but when a specifc need to create a unique Role arises, you can choose from the table below and notify BookingCenter Support staff to craft a unique Role for your property:

Setup Area Reports 
Front Desk

Front Desk
Phone List
Housekeeping
AR Accounts
House Accounts
Pass On Log
Night Audi

Accounting

Advance Deposits
Advance Charges
Account Receivable Aging
Transactions
Travel Agent Commissions
Transaction Summary
Tax Transactions
Owner Statement

Booking

Booking By Inquiry
Booking By Availability
Tapechart
Group Booking Wizard
Search Bookings
Group Bookings

Booking Details
Booking Details
Group Booking Details

Daily Reports

Departures
Arrivals
Batch Settlements
In House
Reservation Comments
High Balance
Cancellation
In House Guest Ledger
Booking Comments
Batch Settlements
Item Analysis

  Group Reports

Rooming List
Group Summary

  Housekeeping Reports

Out of Order
Turndown
Vacant Room List
Detailed Overview
General Overview

  Managers Reports

Manager Report
Tax Exempt
Reservation
Forecast
Revenue
Occupancy
Occupancy Forecast
User Activity
Booking Production
Bookings 

 


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