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To Add a User, go to SETUP | PMS | USERS, then click Add. There can be as many Users setup as needed. All activity performed by the User in the Front Desk will be recorded under their User ID.

Each User will be given a User Role with access to certain parts of the system and then given the ability to perform certain tasks.

System restrictions by User Role:

  • Manager: Full access to all Setup functions and Reports.
  • Sr. Night Auditor: Able to perform Night Audit; No access to Setup; Full access to all columns of Reports.
  • Night Auditor: Able to perform Night Audit; No access to Setup;  Access to only first 4 columns of Reports.
  • Front desk: No access to Night Audit or Setup. Access to only the first 3 columns of Reports.
  • Housekeeper: Access only to the Housekeeping section.

User dependent restrictions:

  • Allow manual entry of Rates: Allows user to manually change a Rate. 
  • Allow Overbooking: This allows the user  to book beyond your current availability. Recommended setting is "No"
  • IP filtering: Restricts login access to property IP address. This is property dependent. Recommended setting is "No" until your IP ranges have been set in the system. For more details see: Setting IP filtering access restrictions to users
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Add New User
To add a new user click "Add" and enter ALL variables enter the "User name". This does not have to correlate with the user's real name. Enter a password for this account. Do not worry; any manager will be able to reset this password in the future.

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