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If further detail is needed on any category, then use the Transactions Report and select the "Transaction Category" in the drop-down menu and use the same date range to get a detailed list of transaction in that category. You can also leave the drop down on "Select from list" for a list of all transactions during the time frame.
All Reports run on the system date, so if you have not performed Night audit for the current day, then the report will not be populated with all of the data. It is recommended to run this report for the previous day or after night audit has been completed for the current date.
Additionally, each day an email is sent (to one or two emails specified by the property) with a summary of Night Audit charges with Guest names, Room numbers, and Amount posted for the Night Audit Rent.
The Manager's Report is divided into the following sections:
Folio Charges / Income
Displays Room Rent, Miscellaneous Items, Occupancy Tax, County Tax, etc. This can also be seen on the Transaction Summary Report and in detail on the Transactions Report . This section will also include any items you have created like Gift Certificate. See Inventory Items
Payments
Displays all payments taken including Cash, Credit Cards, Unknown, Write Off, Direct Bill, etc. This can also be seen on the Transaction Summary Report and in detail on the Transactions Report .This will include any receipt types you have created. See Receipt Types
Occupancy
Displays a summary of Occupied Rooms, Empty Rooms, Percentage Occupied, ADR, REVPAR and the number of Adults, Children, Infants in the bookings. To see the details of the Occupancy summary, see the Occupancy Report
Statistics
Displays a summary of booking information: Arrivals, Departures, In House, Reservations, Cancellations. To see details, see Daily Reports and the Booking Production Report
Advance Room Payment / Charge
Displays the running total of ARD (Advance Room Deposits), for details see Advanced Deposits Report . And, the running total of ARC (Advance Room Charges), for details see Advanced Charges Report (ARC)
Accounts Receivable
Displays a summary of the Accounts Receivable charges and payments. Charges are are payments taken by Direct Bill on guest folios, see Direct Bill Payment Type. Payments are amounts received by Companies to pay down the Direct Bill charges. AR Payments To see a running total of aging receivables, see Accounts Receivable Aging Report
Forecast
Displays future bookings by date, occupancy, occupancy %, room revenue, total guests. The only dates that will displays are dates that have bookings. For details, see Occupancy Forecast Report
To run a Manager's Report:
If there has been a receipt of Payment (either via an online booking or an 'apply payment' event), and the booking or group booking has an arrival in the future, that amount will appear on your Advanced Deposits Report.
When the booking checks in, these Charges disappear from your Advanced Charges Report. Thus, checking in a booking clears the amounts that had been listed as 'Advanced Charges'.
Here is an example:
On February 10 you take a booking for March 9 and you book a Spa appointment, so you place a Charge on the Folio for $200 and 'apply charge' to the booking. Your Advanced Charges Report will list $200 from February 10 forth.
On March 9, the booking is checked in. At this point, the Advanced Charges Report no longer shows the $200. It has been removed from your Advanced Charges Report because it is now 'governed' by your booking.
This is key to understanding the Advanced Charges Report.
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