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  • Provide a Receipt Type that your Owners can use so they aren't required to place a credit card when completing a booking. An example of a common is: Owner Guaranteed Payment and it shouldn't be a credit card.
  • Have Confirmation and Booking Deposit policy statements that the Owner will agree to conform to when fulfilling the booking.  
  • Consider making the clicking of the Confirmation and Booking Deposit policy a requirement.

Cancelling Bookings

The Owners Area doesn't allow an Owner to cancel a booking. But if the Owner is enrolled in the Channel Manager product, then the ability to cancel exists, as any booking that is modified or cancelled from an OTA (Expedia, Booking.com, Airbnb, etc) or a GDS Travel Agency is automatically modified and/or cancelled with cancellation information included.