Choosing the Master equals the 'Group' and choosing the 'Guest' equals the individual Booking Folio. In the below example all Room and Misc related charges are being billed The Folio Setup feature on a Group is different than one on a Booking. By choosing 'Group Master' the Group manager can define which charges at Night Audit and via the automated processes (such as call accounting postings, POS, or COMTROL Charge Items) post to the Master Folio or the individual Booking Folio.
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Groups often want to manage charges between the group folio and individual folios. For example, Room Rent was initially charged to the Group Master Folio |
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and all Food, Phone and Alcohol related charges are billed directly to the Guest Folio, but now the Guests want to pay charges individually. By default all charges go to the Group Master Folio and individual bookings inherit Group Folio settings at the time of the individual bookings creation. This is important to note because custom folio management must be done prior to making individual bookings if you wish for the folio settings to inherit to all individual bookings. |
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You may also go to individual bookings that are part of the group and manage that bookings settings via Folio Setup at the individual booking level. This allows you the flexibility of changing folio policies for a single booking without effecting the rest of the group. By default all charges go to the Group Master Folio so please adjust accordingly prior to adding individual bookings. Image RemovedTo automatically post charges to certain folios in a Group, use the "Charge To" setting before adding the bookings to the Group.This setting is located in the Booking Data tab of the Group Booking and in the Group Booking Wizard. See Charge To - Group Bookings There are several scenarios which may involve the transfer of a charge between Bookings like Room Rent or incidentals posting to the Group Master Folio which the guests then decide to pay individually. |
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To transfer charges between Group Master Folio and Guest Folios, follow these steps.
Step 1: Choose the Folio to transfer the charge from. In this example, we will transfer charges from the Group Master Folio
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Step 2: Choose Transactions and Folio to Transfer To. In this example, we will transfer Room Rent and Tax for Room 220 to Kim Williams Folio. Put a check mark next to the Folio items to move. Scroll to the bottom of the Folio and choose the folio to transfer to in the "Transfer checked items to" drop-down list. This will automatically transfer the item. Any taxes or service charges associated with that line item will also automatically be transferred to the selected folio. Image Added
Step 3: Confirm transfer of charge
Go to the Guest Folio by choosing it from the "Choose Folio" drop down list. Image Added The charge has been transferred to the Primary Folio of the Guest. Image Added |
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Edit
This page allows you to select how many rooms will be allotted to this group by room type, date and rate plan. Across the top are listed the dates and down the left hand side are the room Types. Under the Room Type is a number in parentheses. This is the total number of rooms in the hotel of this room type. The avail: number is the number of rooms of this room type available. This number is not inclusive of the hard allotments for this group. For a full explanation of hard and soft allotments, please refer to the allocations section. You may enter as many rooms as you like in each cell up to the total available for each room type. The hard allotments will actually take rooms out of inventory and give them to this group. The soft allotments will allow the group to book up to X rooms at the negotiated rate. After this number of rooms has been met, no more bookings will be allowed on this group.
At the bottom of the page is a place to verify/modify the rate information. If you add additional allocates to a group booking later the system will prompt you to refresh the rate by pressing the "Get New Rates" button. For information on how to create rates, go to Rates Setup. Image Removed