Date of Login - If the Guest logs in BEFORE the Check-in date, then the guest will only be able to manage Booking Details and update the payment method. The "Check-in" button will not display and this message will display "."We are looking forward to your upcoming stay. Please check back on your check-in date to complete Self Check-in. To review or update booking details, use the links below."
- If the Guest logs in ON the check-in date the "check-in" button will display if all criteria is met in MyPMS. See If the criteria has not been met, then a message will display to the Guest with the action that needs to be taken.See
Number of Rooms Booked - If the Guest has only one room booked, then only the booking details will display for that particular booking.
- If the Guest has a multi-room booking, then ALL of the bookings under that Guest Name for check-in that day will display. The Guest can click on each booking to view and update details.
Self Check-in Criteria - Room Not Assigned: Room must be assigned. If the Room is not assigned then the following message will display
- Room Occupied (previous guest not checked out): If the Room is still occupied by previous guest (not vacant), then the following message will display
- No payment method in "Guaranteed By": If there is no payment mehtod selected in the Guarenteed By, then the following message will display
Then, when the Guest clicks "Check in" - Balance Due Payment Authorized at Check-in (MyCard Users)
We are looking forward to your upcoming stay. Please check back on your check-in date to complete Self Check-in. To review or update booking details, use the links below- Guest is sent an email and /or SMS with Room Entry Instructions.
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