Self Check-in MyGuest Integration

BookingCenter's Self Check-in lets the Guest update Booking Details, Add Payment Methods, Cancel the booking and complete the Self Check-in process from their mobile device. The Self Check-in function is completed in MyBooking, our secure Guest Porta. MyBooking is fully integrated with your PMS with synchronized status updates, customized messaging and digital document signing. 

Once your site is enabled for Self Check-in, the function is enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters. To start the process, the Guest is sent (email and SMS) a customized "Check-in" with a secure link to MyBooking, the BookingCenter guest portal which allows the guest to view and update booking detailsandcompleteselfcheck-in.

Then, depending on the status of the booking and the criteria met, the following messages or call to action trigger a notification to MyGuest

1. Self Checkin Letter Generated
2. Self Checkin Letter Signed
3. Self Checkin Booking Checked In
4. Self Checkin Booking Cancelled
5. Self Checkin Booking Edited
6. Self Checkin Credit Card Declined
7. e-Sign Letter Generated
8. e-Sign Letter Signed

The secure link emailed to the Guest is unique to each Booking and, therefore will display the detailsspecifictothethatparticularbooking. The only exception to this is a multi-room booking under the same Guest Name with the same Arrival date. If a Guest has a multi-room booking, then all of the bookings will display when anyoftheselfcheck-inlinksareclicked in any of the bookings. ThisgivestheGueststheability to view the details and check-in each booking.