BookingCenter Esign-Digital Signing is an optional feature that lets you create a customized Letter with a digital signature function and send it to a guest to open and digitally sign via a secure link attached to their booking. This allows you to request and store a digital signature for the guest at any time on or before the check-in date.
The Esign function is already enabled for each booking in MyPMS and is seamlessly integrated with BookingCenter Customized Letters. To implement the Esign- Digital Signing Process, follow these steps. Read below for detailed step-by-step instructions.
Self Check-in with Esign - Digital Signing
If you are using the Self Check-in function and want to require a digital signature for check-in, the Esign function will be seamlessly integrated into the check-in process.
Esign - Digital Signature Setup
Start by creating two letters and inserting the "Digital Signing" merge fields.
Step 1: Create Default "Digital Signature Request" Letter: One Letter will be the "Default Digital Signature Letter" that the Guest will digitally sign. The merge fields used for this Letter are "Signature" and "Initials" under "Digital Signing". This Letter must be setup under Default Letters, "Digital Signature Request".
Step 2 Select Default Letter: "Digital Signature Request" Then go to the Default Letter area and select this Letter as the default under "Digital Signature Request". This Letter will display to the Guest when the Esgin -Digital Sigature link sent to the guest is clicked.
Esign - Digital Signature Process
Signed Letter Storage:
Once the letter is signed it is saved as a PDF and attached to the booking. A log entry is added to the booking alerting you to the signed letter. The letter is date time and IP address stamped, so you have a record of when and where the letter was signed.