Incoming requests
When a new Guest Request is captured in your MyGuest system, an automatic notification is displayed on the Dashboard.and added to the Requests list. Staff can also be alerted to new entries via ‘push’ notifications.
To view a list of all Guest Requests click to Requests in left menu or click on Guest Requests on the Dashboard. From here, you can click on each Guest Request too see the details, status and add comments.
MyGuest
Requests List
This is the Requests Screen. All requests are listed here.
newrequest for YOUR department will show a Notification like this:
Press the View button to see the Request Details screen. OR, press the Cancel button to return to the
Requests Screen. You can press on any requests to see the Request Details screen.
A. Colors for OPEN requests:
- BLUE COLOR = this is a new request
- WHITE COLOR = this request is being processed
- RED COLOR = 30 minutes has passed and this request needs attention
Overview
Content Tools
