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Incoming requests and ongoing analytics

When a new Guest Request is captured in your MyGuest system, an automatic notification is displayed on the Dashboard. and added to the Requests list. Staff can also be alerted to new entries via ‘push’ notifications.

To view all Guest Requests, the details and status of each Guest Request,

This is the Requests Screen. All requests are listed here. You are now ready to receive requests.

MyGuest

Requests List

This is the Requests Screen. All requests are listed here.

newrequest for YOUR department will show a Notification like this:

Press the View button to see the Request Details screen. OR, press the Cancel button to return to the

Requests Screen. You can press on any requests to see the Request Details screen.

 

A. Colors for OPEN requests:

  • BLUE COLOR = this is a new request
  • WHITE COLOR = this request is being processed
  • RED COLOR = 30 minutes has passed and this request needs attention

 

 

 

 

 

 

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