Booking.com | Setup

Setting up a Booking.com Direct Connection with MyPMS

Follow the steps below to assure your successful enrollment in the XML Interface in between Booking.com and BookingCenter.  We are here to assist, but please note that the initial steps are between your property and Booking.com. 

STEP 1: Create a support ticket with the Subject "Interested in Booking.com Direct Connection". 

We will communicate any necessary clarifications, questions or issues to you on this ticket. Please do the same and we will have all correspondence in one place.

STEP 2: Set up an account with Booking.com If you already have a Booking.com account, continue to

To set up a Booking.com account:

• Enroll directly with Booking.com via their Direct Connect Program by filling out the necessary paperwork found at: https://admin.bookings.org/hotelreg/which-country.html.

• Work with your Booking.com Market Manager to complete required set-up information. BookingCenter cannot assist with this process. Booking.com will only work with the property directly until you have been accepted in their Direct Connect program.

• Go to Step 3 for steps to be completed with the Market Manager.

STEP 3: Please complete these steps with the Booking.com Market Manager

• Tell your Market Manager that you are participating in their Direct Connect program using BookingCenter Provider ID: 477
• Setup and review all Property and Room Type information such as, descriptions, images, amenities, etc. your Booking.com Market Manager.You have complete control over this in the Booking.com Extranet.
  
• All room rates based on Double Occupancy. All other rates will be derived from those.  If you have different rates for a single guest, please define that with your Market Manager.  If you have different rates for more than 2 guests, please define that with your Market Manager.
• Turn OFF the auto-replenish for these two settings: cancellations AND for closed-out rooms.  For smaller properties especially, this is key to control potential over bookings.
• If you have any current promotional programs through Booking.com, you will need to suspend those until our Booking.com Direct Connection is confirmed.

NOTE: Once this is completed, the Booking.com team will activate the ‘Channel Manager’ link on your Booking.com extranet

STEP 4: Start the XML Signup Process in your Booking.com Extranet