Each night that Night Audit runs, there is an email generated by BookingCenter that is titled "<SiteID> Charge Folio Results for <SystemDate>". This email lists the in-house rooms, guest names, and amount charged to each folio via the 'Charge Folios' process part of Night Audit.
The email is sent to the main email address of the property, as set under Setup | Settings | Site Detail. This is a good email to have your staff, or accountant, look at each day to make sure all rates were charged correctly to each in-house Guest.
If there were manually charged RENT charge, see this article to explain the effects of the manual 'Add Charge' of RENT on Night Audit: https://support.bookingcenter.com/index.php?/Knowledgebase/Article/View/348
To make sure that the Night Auditor never forgets to 'Charge Folios' see this article above to to make that a requirement.
For a detailed description of the Night Audit procedures, please refer to the section on Procedures, Night Audit.
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Allows the night auditor to lock out all users from posting transactions. While this is not necessary from a system point of view, it can be a useful tool while running reports and troubleshooting audits.
Performs a check that all folios that are flagged as "Checked Out" have zero balances. If any are found with non-zero balances, a link to the folio will appear and the non-zero balance must be resolved before the night audit can continue.
Performs a check that any open House Folio has its balance reconciled prior to incrementing the system date. If the House Folio has a balance a red exclamation mark will appear and it must be resolved before the night audit can continue. The folio name is a hyperlink to the folio itself.
displays all reservations that were due in, but have not yet checked in. The night auditor must do one of the following:
Performs a check of all guests that were due to checkout today (or prior) but did not. The guest must either have their departure date changed, or be checked out.
Should be pressed AFTER reports have been run for the day. This will manually increment the system date to show the next day's date on all folio charges and reports. Our system allows the users to decide what date charges are being applied on, rather than using the actual date. This gives the night auditor time to make adjustments to the data on the same day mistakes are made.
NOTE: If you are set-up with POS (Point of Sale), then you will see Settle Credit Cards after you have audited the charges to verify accuracy. Once you settle the credit cards, the charges will no longer be editable.