Email or Print Confirmation Letter

Each booking has a "Booking Details" area available. When you open a booking, you will see Tabs at the top of the Booking Details screen. Go to the Letters Tab.

To email or print a confirmation letter:

• Click on the Letters Tab (2nd from the right) and choose the letter you have created as your confirmation letter from the drop down list.
• Then either choose either "Send Email" or "Generate Print Document". If you choose the Send Email option, you will have the ability to edit the email, add text or deleted unwanted items. When you choose Generate Print Document, you will see a print button which will send the letter to your printer. It is not editable.
• If you need to edit the Letter template. Go back to SETUP|PARAMETERS|LETTERS to edit the Letter. See, Edit and Customize Letters

Note:

Online Bookings: Remember that for every booking generated online, either from your web site or a Global Booking Network partner, the system automatically sends a confirmation email message to the guest. The contents of these emails contains standard booking details, and the property's contact data. Other content can be customized by the end user.

To edit the Thank you Message, Driving Directions, Deposit, Cancellation Policy Message, Check In/ Check Out times, and Property Address, See Merge Fields - Individual Letters and Merge Fields - Group Letters

To Print Registration Cards:

• Go to REPORTS. Under DAILY REPORTS and click on the Arrivals Report.
• Choose the Date of the Arrivals you would like to print the registration cards.
• Click on the button "Print all Registration Cards".
• A new window will open with all of the Registration Cards

NOTE: We have seen situations where the formatting of the Letter, when saved to a .PDF as occurs from this 'Print All Registration Cards' feature, overlaps to a second page, resulting in 2 pages for each Registration Letter. If this is happening to you, simply go into the Letters area ( Setup | Parameters | Letters ) and edit the Letter to reduce the text's font or amount of text to 'shrink' it to fit one page and try again. After a few back and forth's, it will come out as desired. See Customize Letters

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