Mobile Housekeeping App

The HouseKeeping App is a version of the MyGuest system specifically for customers who want a robust Housekeeping management system tied in the with the PMS.  Daily Housekeeping (Full Clean or Stay Over cleans) are assigned individually, or in a Group, to Housekeeping staff (what BookingCenter calls 'Users').  Armed with the BookingCenter mobile app, the User receives notification about their daily needs (no more Housekeeping sheets to print out!) and the time the request was sent.

Then, when the User has cleaned the room, they can set it for Review, which automatically assigns the Request to their Housekeeping Supervisor.  This alerts the PMS that the Room is now under 'Review'.

The Housekeeping Supervisor automatically receives notification about each Room(s) are ready for their 'approval', and  the Supervisor 'closes' the Request after inspection, triggering the PMS to set that Room 'clean' and ready for check-in.

The Housekeeping Users and/or Supervisory Users do not have to be employees of your property.  Often times they are outside contractors cleaning units not on-site. That is the beauty of the HouseKeeping App - regardless of your 'vendors', each Unit can be assigned, and tracked, for their specific Units.  If their Request goes 'stale' the system has an escalation process to 'escalate' the Request to a manger for intervention.

One feature of the system is that when combined with the Webhook notification, the  HouseKeeping App can update external web services to the status of each Request so that if you are using automatic triggers for 'Your Room is Clean' messages to waiting gGuests, that can be done, as well.

If a User is taking too long, or your Users need to re-allocate their cleaning schedule, no worries!  Anyone can login to the app (via mobile, desktop, or the PMS) and re-assign a Room to clean and/or supervise to someone else  Because all events are logged, the HouseKeeping App lets you know the productivity of each HouseKeeper and has a Dashboard to watch productivity over time.