Restarting
If your EMV device is not function correctly there are a few simple steps you can take to re-set the device or see what transactions are causing the issue. To reset the device all you need to do is unplug the power core on the device. Wait ten seconds and plug it back in to the power source. Once it powers up it goes through a self-check, if all is good you will get a self-check successful message. If a problem arises it will post the error message to the screen. This information is critical in determining what is going on with your EMV device.
Viewing the transactions on the device
If you need to see what transactions or credits are on the device you can login to the device using the F key and the #1 key together. At this time you will need to key in the password that was provided to you with your device and hit the green enter key. Once the password has been entered you will see the internal menu. Choose display transactions to review the transactions on the device.
MyCard EMV
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