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Section


Column

To create or edit

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an SMS letter: Go to Setup | Parameters | Letters.

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  • Today's Date - Inserts the date of the current day.
  • Hotel Details - Inserts Hotel details: Entered in SETUP|SETTINGS|SITE DETAILS. See Site Details
  • Booking Details - Inserts details entered in the Booking Information for each guest. See Booking Details
  • Guest Details - Inserts the data entered in Guest Information Section of the Booking Data. See Booking Details  
  • Financials - Inserts financial information from the Payment Information and Folio of Booking Data See Booking Details-Folio
  • Financials (Projections) - Inserts financial information for future bookings. Use for Confirmation Letters.  See Booking Details-Folio
  • Financials (Taxes) - Inserts Tax information from the Payment Information and Folio of Booking Data See Booking Details-Folio
  • Travel Agent - Inserts information from Agents. SETUP|RELATIONSHIPS|MY AGENTS See Agents
  • Marketing and Policies - Inserts information from Marketing and Policies. SETUP|SETTINGS|MARKETING AND POLICIES See Marketing and Policies

NOTE:

A merge field that involves payment in the Folio, will appear blank if there aren't any transactions in the Folio yet. 

To display a complete folio list of Charges, Rents, and Payments , use 'Display All Folio Items' .

If you have post dated charges such as, a spa or transportation charge, but will let night Night Audit post the RENT charges (most common), then use the 'Display All Folio Items'  for the charges posted in the folio. To display the Room Rent Charges  use the 'Daily Rate Grid'.

Column
width30%
Panel
borderColor#559ADE
bgColor#F0F0F0
titleColor#ffffff
titleBGColor#559ADE
borderWidth1
titleLetters Setup
Page Tree
rootLetters Setup
startDepth0

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To start using Merge Fields: 

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You will a section titled SMS Letters. To Edit an SMS Letter, click on the Letter ID in the left column to open the SMS Letter. You can then add/edit text and, add merge fields. 

To start using Merge Fields: 

  1. To see a list of merge fields,

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  1. click on the BookingCenter "globe" icon  in the top left corner of the editor.

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  1. To insert the value of the merge field you want, place your cursor at the location in Letter you want it to appear. Then, click on the desired value from the merge fields list.
  2. To change or edit your Merge fields in the Letter, highlight the field and click on the BookingCenter "globe" icon in the top-left of the editor

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  1. . 

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 The tables below lists all current variables that may be used in creating letter templates.

Click on each title to see Merge Field details:

  • Hotel Details

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Section
Column
width25%
Panel

Example of Merge Field in Letters

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Column
width50%

Date                                     

Merge FieldIdentifier

Today's Date

%%todays-date%%

 

 

 

Hotel Details

Merge FieldIdentifier

Hotel Name

%%hotel-name%%

Hotel Address

%%hotel-address1%%

Hotel Address2

%%hotel-address2%%

Hotel City

%%hotel-city%%

Hotel State

%%hotel-state%%

Hotel Zip

%%hotel-zip%%

Hotel Country

%%hotel-country%%

Hotel 800 Phone

%%hotel-tollfree-phone%%
Hotel Main Phone%%hotel-main-phone%%
Hotel Fax%%hotel-main-fax%%

Hotel Email

%%hotel-email%%
Expand
titleBooking Details
Section
Column
width25%
Panel

Example of Merge Fields in Letter

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Column
width65%

Booking Details

Merge FieldIdentifier

Confirmation Number

%%reservation-identifier%%

Arrival Date

%% reservation-arriving-date%%
Arrival Time%%arrival-time%%

Departure Date

%% reservation-departing-date%%

Departure time%%departure-time%%

Arrival Date - Long Format

%% reservation-arriving-date-long%%

Departure Date - Long Format

%% reservation-departing-date-long%%

Number Nights

%% reservation-number-nights%%

Room Number

%%reservation-room-number%%

P.O Number%%po-number%%
Folio Number%%folio-number%%
Room Type Description%%room-type-description%%
Room Description%%room-description%%
Room Number%%room%%

Number Adults

%%reservation-number-adults%%

Number Children

%% reservation-number-children%%

Number Infants

%% reservation-number-infants%%

Package Name

%%package-name%%

Source%%source%%
Company Name%%company-name%%
Booking Comments%%booking-comments%%
Cancellation Number%%cancellation_number%%
Expand
titleGuest Details
Section
Column
width25%
Panel

Image Removed

 

Example of Merge Fields in Letter

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Column
width65%

Guest Details

Merge FieldIdentifier
Guest First Name%%guest-first-name%%
Guest Last Name%%guest-last-name%%
Guest Title%%guest-title%%
Guest Address%%guest-address1%%
Guest City%%guest-city%%
Guest State%%guest-state%%
Guest Zip%%guest-zip%%
Guest Country%%guest-country%%
Guest Phone%%guest-phone%%
Guest Mobile%%guest-mobile%%
Guest Fax%%guest-fax%%
Guest Email%%guest-email%%
Guest Comments%%guest-comments%%
Name on Credit Card%%name-on-credit-card%%
Credit Card Number%%credit-card-number%%
Expand
titleFinancials
Section
Column
width25%
Panel

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Column
width65%

Financials

Merge FieldIdentifier
Display all Folio Items%%write-folio%%
Folio Transactions%%folio-transactions%%
First Night Rate%%reservation-firstnightrate%%
Average Daily Rate%%average-daily-rate%%
Folio Balance%%folio-balance%%
Folio Charges Total%%folio-charge-total%%
Folio Payments Total%%total-payments%%
Projected Income%%total-cost%%
Project Income & Charges%%projected_income_charges%%
Projected Accommodation Cost%%projected-accommodation-cost%%
Projected Accommodation Tax%%projected-accommodation-tax%%
Accommodation Subtotal (less tax)%%total-accommodation-cost%%
Total Accommodation Tax%%total-accommodation-tax-cost%%
Payments%%folio-charge-payments%%
Balance due upon arrival%%balance-due%%
Payment Type%%payment-type%%
Tax 1 Rate % (Primary)%%main-tax%%
Tax 2 Rate % (Secondary)%%main-tax2%%
Tax 1 Total%%tax1-total%%
Tax 2 Total%%tax2-total%%
Sum of all additional Taxes%%additional-tax-total%%
Tax Totals%%total-taxes%%
Rate Grid Complete%%full-daily-rate-grid%%
Rate Grid Only Room Numbers%%full-daily-rate-grid-w-room-number%%
Rate Grid Only Room Numbers and Plans%%full-daily-rate-grid-w-room-number-rate-plan%%
Expand
titleProjected Financials
Section
Column
width25%
Panel

 

Column
width65%

Financials (Projections)

Merge FieldIdentifier

Projected Deposit:

%%deposit-quote-value%%
Projected Income & Charges%%projected_income_charges%%
Projected Accommodation Cost%%projected-accommodation-cost%%
Projected Balance:%%projected-balance%%
Projected Tax1 Total:%%projected-tax1-total%%
Projected Tax 2Total:%%projected-tax2-total%%
Projected Additional Tax Total%%projected-additional-tax-total%%
Expand
titleFinancials (Taxes)
Section
Column
width25%
Panel

 

Column
width65%

Financials (Taxes)

Merge FieldIdentifier

Tax 1 Rate %: 

%%main-tax%%
Tax 2 Rate %:
%%main-tax2%%
Tax 1 Total:%%tax1-total%%
Tax 2 Total: %%tax2-total%%

Sum of All Additional Taxes:

%%additional-tax-total%%
Tax Totals:%%total-taxes%%
Expand
titleMarketing and Policies
Section
Column
width25%
Panel

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Column
width50%

Marketing and Policies

Merge FieldIdentifier
Deposit and Confirmation Policy%%deposit-policy%%
Cancellation Policy%%cancellation-policy%%
Privacy Policy%%deposit-policy%%
Marketing Message%%marketing-message%%
Retrictions%%restrictions%%
Site Description%%description%%
Location Description%%location-description%%
Customer Reviews%%customer-reviews%%
Registration%%registration%%
Thank you Message%%thank-you-message%%
Driving Directions%%driving-directions%%
Expand
titleTravel Agent Details
Section
Column
width25%
Panel

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Column
width50%

Travel Agent Details

Merge FieldIdentifier
TA Name%%ta-name%%
TA Contact%%ta-first-name%%
TA Address%%ta-address1%%
TA City%%ta-city%%
TA State%%ta-state%%
TA State Code %%ta-state-code%%
TA Zip%%ta-zip%%
TA Country%%ta-country%%

  • - Inserts Hotel Name as entered in SETUP|SETTINGS|SITE DETAILS.  See Site Details

    • Hotel Name %%hotel-name%%

  • Booking Details - Inserts details entered in the Booking Information for each guest. See Booking Details
    • Confirmation Number : %%reservation-identifier%%
    • Room Description:
    • Room Notes: 
    • Real Identification User ID Link: %%ruid_link%%
    • Arrival Date:
    • Arrival Time:
    • Departure Date:
    • Departure Time:
  • Guest Details - Inserts the data entered in Guest Information Section of the Booking Data. See Booking Details
    • First Name: %%guest-first-name%%
    • Last Name: %%guest-last-name%% 


Column
width30%


Panel
borderColor#559ADE
bgColor#F0F0F0
titleColor#ffffff
borderWidth1
titleBGColor#559ADE
titleLetters Setup
Page Tree
rootLetters Setup
startDepth0

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