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What is MyBooking?MyBooking is an online booking app that offers a central area for guests to manage bookings, view booking history and edit guest Information. New Bookings can not be made on MyBooking, only viewed and cancelled, By logging in to a secured area, a guest can view, cancel a booking and print, email or add to a calendar the Booking Details. The guest can also edit their contact information and see booking history without having to contact the property directly. All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will update in MyPMS and the status will change to Cancelled. Likewise, any changes made to Guest Details is automatically updated to the Guest Booking Information in MyPMS. The MyBooking module can be customized to your property by adding a logo, banner and displaying your marketing policies. |
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How does MyBooking work?
Customize MyBooking to your property
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MyBooking can be customized to your property by adding a logo, displaying your marketing policies and creating a customized letter. See MyBooking - Customize to Property
Create a Letter that is used to invite Guests to manage their booking.
- First, create a Booking or open an existing booking in MyPMS.
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- To easily email the USER ID
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- , you can create a custom Confirmation Letter using merge fields to automatically insert the
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Guest Login to MyBooking
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MyBooking Functions
After logging in to MyBooking, you will see three Tabs:: View Bookings, View Profile and Property Information
- View Bookings
- View Bookings
- Displays a list of all upcoming Confirmed Bookings. By clicking on a booking in the list, the booking details expand anddsiplaysdetailed room type, room and rate information for each day of the booking.
- The Guestis also givethe option to email, print, add to calendar or cancel the booking.
- Past Stays
- Displays a list of all past Complete Bookings. By clicking on a booking in the list, the booking details expand anddsiplaysdetailed room type, room and rate information for each day of the booking.
- The Guestis also givethe option to email, print, add to calendar or print an invoice.
- Cancellations
- Displays a list of all Cancelled Bookings.
- Bookings Summary
- Displays a summary of booking activity for the Guest with the following information.
- Avg # of Nights: 2
- Cancellation Ratio: 0%
- Most Freq Room Type: Standard Queen
- Most Freq Room: 220
- Avg Rate: $225.00
- Active Stays: 0
- Total Stays: 3
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- Displays Guest Details as entered in the Booking Data Tab in MyPMS as well as additional fields for Dietary Requirements, etc. The Guest can click Edit to enter more information or modify the existing information.
Changes Updated to MyPMS
All changes made by the guest are automatically updated to MyPMS. When a guest cancels a booking in MyBooking, the booking will update in MyPMS and the status will change to Cancelled. Likewise, any changes made to Guest Details is automatically updated to the Guest Booking Information in MyPMS.
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- General Information: Basic contact property Information, phone, address, Address of the property.
- Policies: Deposit, Confirmation, and Cancellation Policy Message.
- Location Map: Interactive map showing property location
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